Note fondée sur 551 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Céline
Tres bon hôtel
Publié le 14 juill. 2017 sur HotelsPerry est une petite ville mais quelle surprise de trouver cet hôtel. Des l entrée on sent la propreté des lieux. Le personnel est aimable. La piscine et la salle de sport sont propres. La chambre est spacieuse. Attention toutefois au petit déjeuner, la machine a pancake était hors service et le choix n était pas très varié. Sinon dans l ensemble c est un bon hôtel
Commentaires de Gestion de l’hôtel
17 juill. 2017
Thank you for staying with us. We were glad to hear you enjoyed your visit. We will definitely work on repairing the pancake machine. Hopefully we will get a new one soon. Have a great day.
Recommandé
pour Tout le mondepar un voyageur de paris
Hôtel étape.
Publié le 5 nov. 2014 sur Expedia
Contre : La piscine dont le fond de l'eau était "recouvert".
Idéal comme pause lors de notre auto tour.
N'avons pas visité la ville.
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Teri / FOM, Gestion de l’hôtel
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. It is a pleasure to serve guests like you, and we look forward to your return. We sincerely appreciate your business.
par un voyageur
Publié le 19 juin 2024 sur Expedia
1st room we were in smelled really bad and had mold spots all over lamp shade. Was moved to another room which smelled better but trash and food particles under bed and just seemed over all dirty.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Teri / FOM, Gestion de l’hôtel
We are so sorry for the issues you experienced at the Hotel during your stay. Housekeeping management has been notified.. If you are ever not satisfied with your room, we have our IHG Clean Promise in place. Just let us know right away and we promise to make it right. Again, we apologize and hope that you will stay with us again.
par un voyageur de Panama City
Publié le 16 juin 2024 sur Expedia
Rooms felt damp, including the carpet and beds. Toilet flapper ball wasn’t sealing properly so the tank wouldn’t fill up. Breakfast omelettes were dry and tasteless.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Teri / FOM, Gestion de l’hôtel
I am so sorry you had this issue with one of your rooms. Thank you for bringing these matters to our attention. Please know that we are taking this feedback very seriously, and we will be addressing it with our team. If you are ever not satisfied with your room, we have our IHG Clean Promise in place. Just let us know right away and we promise to make it right. We hope you will give us another chance in the future.
par un voyageur
Publié le 17 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2024 par Teri / FOM, Gestion de l’hôtel
Your positive rating is very much appreciated. We're so glad you enjoyed your stay with us, We are always working to make your stay as smooth & enjoyable as possible. Hope to see you again soon!
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 24 avr. 2024 sur Expedia
The entire ordeal was very much so horrible checking into the property after 3 Hour Dr. to be told that there was $100 deposit for the night when I wasn’t given that information after calling to make sure the reservation was still effective and that they knew I was coming in and would be a late check-in to arrive at the property Without a physical debit card to place the deposit for the night stay as from what I understand is $100 deposit for in town rentals not out of town guests so I ended up sleeping in my vehicle being that I did not have access to an ATM or my physical card to withdraw money at 2 AM in the morning I’m very dissatisfied with this property
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Teri / FOM, Gestion de l’hôtel
We are so very sorry you had problems checking in. Most hotels do require an incidental hold or a deposit upon arrival. It is also posted on the Expedia Website that a government-issued photo ID and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. I hope you will still consider IHG Hotels & Resorts for your future travels. Again, we sincerely apologize and hope you have a good day.
par un voyageur
Publié le 17 avr. 2024 sur Expedia
Rooms were very nice and clean! Breakfast good also
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Teri / FOM, Gestion de l’hôtel
Thank you for your perfect rating! It is very much appreciated and will be used as a source of encouragement and motivation. It is so nice to hear when we get it right. We're thrilled to know that you had a nice, clean room and we are glad you enjoyed the breakfast selections. Hope to see you again.
par un voyageur
Publié le 30 mars 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
30 mars 2024 par Teri / FOM, Gestion de l’hôtel
Thank you so much for your 5-Star rating. 5 out of 5 is what we strive. ;) We are truly happy you had a nice stay and hope to see you again.
