Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
Nice place to stay in Perry.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ben, Gestion de l’hôtel
Dear Kent,Thank you for your kind words and for choosing to stay with us in Perry. We're delighted to hear that you enjoyed your time here.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back whenever your travels bring you to Perry.Warm regards,Ben SmithAGM
par un voyageur
Publié le 18 août 2024 sur Expedia
Hot water was warm at best
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Ben Smith, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to share your feedback. I’m sorry to hear that the hot water did not meet your expectations during your stay. This is certainly not the standard we aim for, and I will have our maintenance team look into the issue to ensure it’s resolved.We appreciate your input, and we hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,Ben SmithAGM
par un voyageur de Monroe
Publié le 12 août 2024 sur Expedia
Over priced- odd front staff- unsafe dark check-in, noisy in working AC….run from this place -door was around the wall in the room and couldn’t hear in room because of loud AC… unsettling and would never recommend this place
Front staff was peculiar & the morning guy gave me the creeps -emerged from the back room sweating and in a sock cap at 5:00 am..way too expensive for a worn out place like this
Commentaires de Gestion de l’hôtel
12 août 2024 par Cory (GM), Gestion de l’hôtel
Dear Gretchen,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express & Suites in Perry, GA. I sincerely apologize that your experience did not meet your expectations.I would like to gather more information about your stay so that we can address the concerns you’ve raised. Based on your review, it seems that there were some issues with the check-in experience, the room conditions, and the service provided by our staff. I want to assure you that your feedback is taken seriously, and we are committed to making improvements.I noticed that you mentioned an unsettling experience with a male staff member during your stay. However, I would like to clarify that during the timeframe you mentioned, we did not have any male staff members on duty at that hour. Our team strives to provide a welcoming and comfortable environment for all our guests, and I regret that this was not your experience.To help us better understand and resolve the issues, could you please provide more details about your stay? Your feedback is invaluable as we work to improve our services.Thank you for bringing this to our attention. I look forward to hearing from you.
par un voyageur
Publié le 10 août 2024 sur Expedia
Clean ! Easy check in & out. Close to the Expo.
par un voyageur
Publié le 10 août 2024 sur Expedia
Checkin staff was amazing. Very friendly with a cute Georgia accent. Gave us directions to local restaurants and took care of some of our business needs.
par un voyageur
Publié le 3 août 2024 sur Expedia
Bedbugs! They were coming out of the light sockets, hidden in the bed frame. Mold everywhere! Watch Out!
Commentaires de Gestion de l’hôtel
12 août 2024 par Cory (GM), Gestion de l’hôtel
Dear John,Thank you for sharing your feedback regarding your stay with us. We take all concerns raised by our guests very seriously, especially when it comes to the safety and cleanliness of our hotel.I want to assure you that our hotel follows strict protocols for cleanliness and pest control, including regular inspections by certified professionals. We have no history of bedbugs or mold in our property, and we take pride in maintaining a safe and clean environment for all our guests.If you believe you encountered any issues during your stay, I encourage you to reach out to me directly so we can investigate the situation thoroughly. Your comfort and satisfaction are our top priorities, and I would like to ensure that any concerns are addressed promptly and effectively.Thank you for bringing this to our attention.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Ben Smith, Gestion de l’hôtel
Dear [Guest's Name],Thank you so much for your fantastic review! We’re thrilled to hear that you had an excellent experience with us. Your kind words mean a lot to our team, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,Ben SmithAGM
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 24 juill. 2024 sur Hotels
