Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Overall great experience for a budget friendly option. The buildings/rooms were dated, but it was clean over all with no bedbugs or cockroaches to be found. I'll be booking again when I return to the area!
par un voyageur
Publié le 9 oct. 2024 sur Hotels
1st room no ac
2nd room could not get in
3 room fair at best
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dwight, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur de Statesboro
Publié le 6 oct. 2024 sur Expedia
Poor management. House keepers don't clean before you get room. If you want clean towels you have to transport dirty ones to office. Toilet don't flush, tub does not drain, sink clogged as well. The floor was so bad looks like it wasn't scrubbed. I can provide photos and videos upon request. The gentleman that checked in was understanding and tried to help with the issue. The women working the front desk was unprofessional, rude, and very unhelpful. Wasn't able to speak to management regarding this issue. Poor poor experience! No coffee pot on room. The website for this hotel lies!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Charlotte, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
par un voyageur
Publié le 6 oct. 2024 sur Hotels
The floors were dirty when we arrived. Only one bed had a down blanket the other just a sheet. The bathroom had mold around the tub. Towels were stained. No shampoo and conditioner or body wash to bath. Fresh towels were not brought in at all. Ac didn’t work the first night. Unable to get into the room second night because of handle being stuck. Light didn’t work and phones wouldn’t charge by the bed second night. Homeless man would knock on the door to ask for money each night.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Paula, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 30 août 2024 sur Expedia
The staff was friendly and accommodating
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Carlin,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 9 mars 2024 sur Hotels
par un voyageur
Publié le 13 janv. 2023 sur Expedia
par un voyageur
Publié le 28 déc. 2022 sur Hotels
They had the most comfortable beds ever. The hotel was very clean. No mildew. We will be back.
Commentaires de Gestion de l’hôtel
22 févr. 2023 par DANNY, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
