Ratings based on 708 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Wotif
Neat and tidy rooms/property with lovely surroundings.
Comment from Hotel Management
Aug. 23, 2024 by felix, Hotel Management
Thank you Deon for your feedback about your recent stay. Kind regards, Felix-Front office Supervisor
by A traveller
Posted Aug. 22, 2024 on Wotif
Suited us location wise.
Comment from Hotel Management
Aug. 23, 2024 by felix, Hotel Management
Thank you Heather for your feedback about your recent stay. Kind regards, Felix-Front Office Supervisor
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by felix, Hotel Management
Thank you for Lain for taking the time to rate our property.We hope to see you again.Kind regards,Felix-Front Office Supervisor
by A traveller
Posted Aug. 18, 2024 on Lastminute
Check in was painfully slow, staff did not appear to be well trained.
We ate in the Tap Room for late lunch and the food and service there was quite good. Room service only available between 7.00am - 10am and 5pm - 8.30pm.
You could smell the smoke from people smoking on balcony below in our room which was extremely disappointing.
Comment from Hotel Management
Aug. 19, 2024 by felix, Hotel Management
Thank you Lorraine for providing feedback about your recent stay.We are so sorry for the inconvenience caused during check in.We have taken note of the concerns you addressed and will follow up with our staff.Our rooms are non smoking.Kind regards,Felix-Front Office Supervisor
by A traveller
Posted Aug. 18, 2024 on Expedia
Enjoyed our stay at Joondalup Resort lovely surrounding ground great restaurants rooms are comfortable
Comment from Hotel Management
Aug. 19, 2024 by felix, Hotel Management
Thank you Kay for your feedback about your recent stay.We are glad you enjoyed your stay.Kind regards,Felix-Front Office Supervisor
by A traveller
Posted Aug. 17, 2024 on Wotif
Comment from Hotel Management
Aug. 19, 2024 by felix, Hotel Management
Thank you Renae for providing a rating on our property.We are so sorry that your stay did not meet your expectations.Kind regards,Felix-Front Office Supervisor
by A traveller
Posted Aug. 15, 2024 on Expedia
Lovely place in general
Comment from Hotel Management
Aug. 15, 2024 by felix, Hotel Management
Thank you Tony for your feedback about your recent stay. We are glad you like the resort. Kind regards, Felix-Front Office Supervisor
by A traveller
Posted Aug. 13, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by felix, Hotel Management
Thank you Desmond for the rating.We hope to see you again.Kind regards,Felix-Front Office Supervisor
by A traveller
Posted Aug. 9, 2024 on Wotif
Great service and excellent customer service the food services and food was great, the room was great and clean.
Comment from Hotel Management
Aug. 12, 2024 by felix, Hotel Management
Thank you Peter for providing feedback about your recent stay. We hope to se you soon .Kind regards, Félix-Front Office Supervisor
by A traveller
Posted Aug. 6, 2024 on Expedia
This is a great place for a holiday, as it is close to shopping and has excellent facilities onsite. The golf course is beautiful, and the staff services are outstanding.
Comment from Hotel Management
Aug. 7, 2024 by Joondalup Resort Team, Hotel Management
Hi Simon,Thank you so much for taking the time in leaving us a review. We are delighted that you enjoyed your time with us. Thank you for highlighting our lovely golf course and for your kind words regarding our staff services. We hope to see you soon! Kind regards,Lu