Note fondée sur 1 392 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2023 sur Hotels
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Tres agréable séjour. Ville attachante.
Commentaires de Gestion de l’hôtel
5 mars 2019 par Rodney McGlew, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Un bon choix
Publié le 28 janv. 2018 sur HotelsCette hotel est bien placé car il est accessible facilement grace au bus gratuit qui parcours la ville. Les chambre sont de bonne taille et bien équipées. L'hotel est un peu vieillissant mais reste convenable pour un séjour touristique.
par ben33
Publié le 22 oct. 2013 sur Hotels
par un voyageur
Publié le 17 mai 2010 sur Hotels
par un voyageur
Publié le 10 sept. 2024 sur Wotif
Car park and location to CBD
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Team Mantra, Gestion de l’hôtel
Hi Karen,Thank you for the great review. We're glad to hear you had a great stay and look forward to seeing you again soon!
par un voyageur
Publié le 5 sept. 2024 sur Wotif
Staff were very friendly and helpful, however the pool was closed while we stayed and this was not communicated to us and was the reason we chose this hotel. The children were really disappointed. Room was nice a neat but the dining options were limited and not family friendly.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Team Mantra, Gestion de l’hôtel
Hi Kersite,Thank you so much for the review, we appreciate the kind words. We do apologise that the pool was in scheduled maintenance during your stay; we should have communicated this more clearly to all our guests - we understand your disappointment. Thank you again for you patience, and we look forward to having the chance to make it up to you in the future.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Pros - The one bedroom apartment was nice and spacious and good value for money.
Male Night shift staff when I checked in at 11 pm had a language barrier but it was ok. What appeared to be the female late shift lady also with a language barrier who appeared in charge was a bit unfriendly as she sat at the public lounge area on her phone while her male counterpart did all the work and he was helpful on 2 sept. There was also a police attendance at the hotel when I was checking in but it was all ok
* in the bathroom its my opinion that the shampoo and conditioner was diluted with water as it didnt feel that consistant in feel.
This area of Hay street East Perth wasnt the best at night and a bit unsafe . Had a $9 uber to Northbridge to get something to eat .
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Team Mantra, Gestion de l’hôtel
Hi Charles,Thank you for the detailed feedback regarding your stay. We're pleased to hear you enjoyed your room and had a comfortable stay. We apologise for the experience you had with our night-shift staff. We strive to ensure that all our team members provide excellent service, and to reduce language barriers as much as possible. We also appreciate the comments regarding the safety of the surrounding area. Whilst this is partly out of our control, we strive to reduce the impact of this as much as possible. We appreciate your understanding, and we hope to have the chance to offer you a more enjoyable stay in the future.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Team Mantra, Gestion de l’hôtel
Hi UNIVERSITY,Thank you for the perfect score! We're glad to hear you enjoyed your stay, and look forward to seeing you again soon.
par un voyageur
Publié le 19 août 2024 sur Expedia
Juliana at the front desk was as helpful as can be. Clean and comfortable room. Great location. A bottle or two of water in the rooms would be a nice touch.
Commentaires de Gestion de l’hôtel
31 août 2024 par Team Mantra, Gestion de l’hôtel
Hi Michael,Thank you for taking the time to review your recent stay with us. We're happy to hear that your room was satisfactory and you had a pleasant stay. We acknowledge the lack of water provision for our guests, and will consider your feedback when we review our services to improve our guest experience in the future. Thank you again, and we hope to have the chance to welcome you back soon!
