Note fondée sur 1 388 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2023 sur Hotels
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Tres agréable séjour. Ville attachante.
Commentaires de Gestion de l’hôtel
5 mars 2019 par Rodney McGlew, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Un bon choix
Publié le 28 janv. 2018 sur HotelsCette hotel est bien placé car il est accessible facilement grace au bus gratuit qui parcours la ville. Les chambre sont de bonne taille et bien équipées. L'hotel est un peu vieillissant mais reste convenable pour un séjour touristique.
par ben33
Publié le 22 oct. 2013 sur Hotels
par un voyageur
Publié le 17 mai 2010 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Expedia
Juliana at the front desk was as helpful as can be. Clean and comfortable room. Great location. A bottle or two of water in the rooms would be a nice touch.
Commentaires de Gestion de l’hôtel
31 août 2024 par Team Mantra, Gestion de l’hôtel
Hi Michael,Thank you for taking the time to review your recent stay with us. We're happy to hear that your room was satisfactory and you had a pleasant stay. We acknowledge the lack of water provision for our guests, and will consider your feedback when we review our services to improve our guest experience in the future. Thank you again, and we hope to have the chance to welcome you back soon!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Team Mantra, Gestion de l’hôtel
Hi UNIVERSITY,Thank you for taking the time to make this great review, it is good to hear that you enjoyed your stay with us. We hope to have the chance to welcome you back again in the future!
par un voyageur
Publié le 18 août 2024 sur Expedia
Room did not have hair dryer, only one bed side lamp and lighting in the bedroom so was very dark. Washing machine was dirty. Hot water takes forever to turn on and poor pressure. Check in was disappointing as paid for a high room and they put me into a room on the ground floor, I complained and the team said we are fully booked. I was not happy so they moved me to level 5.
Commentaires de Gestion de l’hôtel
31 août 2024 par Team Mantra, Gestion de l’hôtel
Hi Brad,Thank you for the detailed feedback on your recent stay. We apologise sincerely for the initial room allocation - we will do our best to improve our reservation process in the future and we appreciate your patience whilst we worked to accommodate your room. We are also sorry about the lack of equipment in the rooms. We will pass this along to our team so we can improve the experience for all our guests in the future. Thank you again for these comments, we hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Team Mantra, Gestion de l’hôtel
Hi Ai Hwa,Thank you for writing us an amazing review, we're glad to hear you had a pleasant stay with us. We hope to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
They were trialing a water station and cookies.
Staff were amazing. A much nicer stay our second time around
Commentaires de Gestion de l’hôtel
24 août 2024 par Team Mantra, Gestion de l’hôtel
Hi Sara,Thank you for writing an amazing review for us. We're glad you appreciated the new kiosks, and hope you had a great overall stay in Perth.
