Note fondée sur 1 057 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bonne localisation
Publié le 11 août 2019 sur HotelsBon séjour avec localisation permettant d aller en ville à pieds en 10 à 15 min, d accéder à King s park en 10 min à pieds par un escalier tout proche de l hôtel . En revanche, réception 24/24 et malgré notre message prévenant que notre arrivée serait entre 3 et 4h du matin, impossible d avoir réponse à la sonnette de la réception verrouillée....il a fallu appeler et attendre et payer ensuite en pleine nuit avant l accès à notre lit après 20h de vol! Néanmoins, bon rapport qualité prix.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Cassie (Sales and Marketing Coordinator) , Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par Thierry de Paris
Bon hôtel bien situé
Publié le 1 sept. 2016 sur HotelsNous avons passé une nuit dans cet appart hôtel en famille avant de rejoindre l'Europe parfait pour visiter la ville car proche du centre, des quais et du parc.
Bon service et bon petit déjeuner.
par un voyageur
Bon emplacement
Publié le 5 mars 2014 sur HotelsHôtel bien situé, à 10mn à pieds du centre ville. Parking gratuit. Par contre salle de bain qui mériterait un rafraichissement.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The units are very good, spacious and very clean. Everything there that you could possibly need. Very generous with tea, coffee and toiletries, even dishwasher and laundry detergent.
Staff welcoming and very helpful.
Parking was good and safe.
Personally I just found the bed too firm, but that's me.
Thankyou for a great stay.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Elaine, Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay. It's really fulfilling to hear that you find our apartments were clean & well equipped. Staff were welcoming and helpful. It was lovely having you with us, and we are looking forward to seeing you again in the near future. Kind Regards Anthony Lie Front Office Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Yasuyo, Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay. It was lovely having you with us, and we are looking forward to seeing you again in the near future. Kind Regards Anthony Lie - Front Office Manager
par un voyageur de Yass
Publié le 13 sept. 2024 sur Expedia
Great location - great amenities in the room. I’ll be back!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Philomena,Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay.It's really fulfilling to hear that the location and facilities stood out. It was lovely having you with us, and we are looking forward to seeing you again in the near future.
par un voyageur
Good value, easy free parking, will stay again
Publié le 11 sept. 2024 sur HotelsGreat location, close to city
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Christine,Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay.It's really fulfilling to hear that we offer good value for your stay. It was lovely having you with us, and we are looking forward to seeing you again in the near future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Carmen,Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay.We are looking forward to seeing you again in the near future.
par un voyageur de South Melbourne
Publié le 9 sept. 2024 sur Expedia
The staff were excellent by accommodating my early check-in request and communicated the approval via email and a personal phone call. I was quite impressed. The building however is very out-dated and smelled like mould. I wouldn’t stay there again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Carmen,Thank you for sharing your feedback.We sincerely apologize for the outdated building. We have noted your comment for continuous improvement.We are pleased to hear that you found our staff were excellent. Your feedback helps us to enhance our services and provide a better experience for all our guests.We hope to have the opportunity to welcome you back in the future for a more pleasant stay.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The amenities in the apartment was good and suitable for family to stay in
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Anthony Lie - Front Office Manager, Gestion de l’hôtel
Dear Zhi Jun,Thank you for taking the time to share the highlights of your stay at Nesuto Mounts Bay.It was lovely having you with us, and we are looking forward to seeing you again in the near future.
