Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superbe séjour
Publié le 14 nov. 2023 sur HotelsCalme, confortable, propreté irréprochable.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par TP, Gestion de l’hôtel
Dear MarcThank you for taking the time to share your positive experience at Pier 21 Apartment Hotel. We are thrilled that you had a wonderful stay. It is delightful to know that you enjoyed our location and comfortable. Our team is dedicated to providing a warm and professional service, and its rewarding to hear that they made a positive impression on you. Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back when you are next in Fremantle.Kind regardsTony PallottaGeneral Manager
Recommandé
pour Tout le mondepar un voyageur
Belle chambre, belle vue mais ...
Publié le 29 nov. 2016 sur Expedia
Pour : la vue : mais attention toutes les chambres n'ont pas la vue sur la Marina
la chambre , bien équipée
Contre : l'accueil
contrôle du ménage,
Emplacement : très calme,
nécessite une voiture
Belle chambre, belle vue mais nous avons été déçus par :
- un accueil froid, pas chaleureux
- une demande de 10$ supplémentaire pour le Wifi , avec un Internet très lent
- la propreté : terrasse non nettoyée
- pas de bonde pour fermer la baignoire : nous n'avons pas pu prendre de bain
par Jean pierre de Paris
Bien , mais !
Publié le 12 juin 2015 sur HotelsNotre véhicule étant coincé en douane nous avons séjourné 10 jours au Pier 21 ...la vue sur la rivière est de loin ce qu'il y a de mieux dans cet hôtel.Oubliez les piscines qui sont des bains de pieds. Le personnel est très pro et serviable . Les petits déjeuners sont chers et corrects mais sans plus . Les salles de bain sont minuscules et aucune place pour poser les produits de toilette. Le séjour est tout de même plaisant même si une voiture est indispensable , l'hôtel étant loin de tout
par un voyageur de ashwood
Publié le 3 oct. 2024 sur Expedia
No walkable dining options but other wise good
Commentaires de Gestion de l’hôtel
4 oct. 2024 par FJ, Gestion de l’hôtel
Daer JohnThank you for your review and so great to see you enjoyed your stay with us! There are a few places within walking distance of us, just a short 10-15min walk and am sorry the team weren't able to provide these options for you.We hope to welcome you back for an even better stay soon!Safe travelsFleur JubbGeneral Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
It is very scenic, with a view of the Swan River. It's right next to the marina. It's a beautiful neighbourhood. We loved driving across the bridge to dine frequently at DOME restaurant. People working at property are nice and friendly. Overall a lovely stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par FJ, Gestion de l’hôtel
Dear JayeshThank you for the great review. We're so pleased you enjoyed your stay and service from our team! We look forward to welcoming you back soon.Best personal regardsFleur JubbGeneral Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Just one, i dont mind coming back again and again. Feels like home. The view , the comfort.
Just book once ,you will know what i am talking about.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FJ, Gestion de l’hôtel
Dear NurfarhanThank you for the lovely review! We're so glad that you've found your home away from home and can't wait to welcome you back soon!Best personal regardsFleur JubbGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Hotel has a scenic location on the Swan river but there are no close by restaurants for lunches and dinners. They serve breakfast only which was good. We also suffered a 4 hour power blackout so spent one afternoon and evening in a pub.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par FJ, Gestion de l’hôtel
Dear WarrenThank you for your review and so great to see you enjoyed the gorgeous views on offer during your visit. The power outage was unfortunate and did affect the three surrounding suburbs as well as our own, and glad you were able to find somewhere to relax whilst Western Power worked to restore power to our neighbourhood.There are some great little spots just up over on Queen Victoria Street, which is just a short walk away and of course the plethora of offerings over the bridge in Fremantle.We hope to have an opportunity to welcome you back for a more enjoyable stay in the future.Best regardsFleur JubbGeneral Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par FJ, Gestion de l’hôtel
Dear CassandraThank you for posting your review, we're glad you enjoyed your stay and look forward to welcoming you back for an even better stay in the future.Warm regardsFleur JubbGeneral Manager
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Friendly staff. Clean apartment
Commentaires de Gestion de l’hôtel
2 sept. 2024 par FJ, Gestion de l’hôtel
Dear KerryThank you for your review. Was so great to see you enjoyed your stay with us and the service from our team.We look forward to welcoming you back again soon.Best personal regardsFleur JubbGeneral Manager
par un voyageur
Ok
Publié le 18 août 2024 sur HotelsThe location is lovely, we also had a pretty view of the river from our balcony, which was great! Our room was sparsely furnished, with a small and rather uncomfortable bed, old / worn leather sofa and bare basic amenities.
At night, we found it noisy and at times I felt a little unsafe with people talking right outside our window. We also were not able to find a parking onsite for the majority of the time due to limited bays.
Overall, ok. Probably won’t race back but not wildly unhappy.
Commentaires de Gestion de l’hôtel
19 août 2024 par FJ, Gestion de l’hôtel
Dear KatyThank you for your review. I'm sorry to hear the stay did not meet and exceed your expectations, a goal we strive to achieve for each and every guest. We certainly take your feedback on board and will review and remedy to the best possible extent.We hope to have a chance to welcome you back for a better stay in the future.Best regardsFleur JubbGeneral Manager
