Note fondée sur 617 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par The Melbourne Hotel Team, Gestion de l’hôtel
Thank you for your review Victorien, we appreciate your feedback!
par un voyageur
Hôtel très bien placé au centre de Perth
Publié le 13 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
15 mai 2023 par The Melbourne Hotel Team, Gestion de l’hôtel
Thank you for your review Nicole, we appreciate your feedback!
par un voyageur
Publié le 20 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2019 par Zoe - Assistant Front Office Manager, Gestion de l’hôtel
Thank you for your rating anonymous!
par un voyageur
Publié le 8 juin 2019 sur Hotels
Propre et neuf
Petit déjeuner très « pauvre »
Pas de flexibilité pour un départ tardif.
C’est dommage ces petits détails qui gâchent la bonne impression de cet hôtel neuf et bien placé
Commentaires de Gestion de l’hôtel
10 juin 2019 par Natalie- Front Office Manager, Gestion de l’hôtel
Thank you for your review Frederic. We have noted your comments regarding breakfast and have past these on to our Head Chef for investigation. Please note we do offer a late check-out option to all of our guests. Please ask us on check-in regarding associated fees.
Kind Regards,
Natalie
par un voyageur
Publié le 20 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2019 par Natalie- Front Office Manager, Gestion de l’hôtel
Thanks for your review Dylan! We are glad you enjoyed your stay!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Was a nice, clean hotel. Language barrier made things difficult on arrival. Thought it was a bit strange that we paid for an upgraded room with a king size bed and ended up with 2 single beds pushed together that weren't quite the same height, not ideal.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par The Melbourne Hotel Team, Gestion de l’hôtel
Hi Steele,Thank you for your feedback and for staying with us. We're glad you found the hotel clean and pleasant. However, we’re sorry to hear about the issue with the bed. We’ll certainly address these concerns to ensure a smoother experience for future guests. We appreciate your understanding and hope to welcome you back again soon.Best regards,The Melbourne Hotel Team
par un voyageur
Publié le 4 oct. 2024 sur Wotif
Disappointed the TV was not working - apparently issue throughout the Hotel
Commentaires de Gestion de l’hôtel
7 oct. 2024 par The Melbourne Hotel Team, Gestion de l’hôtel
Hi Michelle,Thank you for your review and for giving us a 5 out of 5 rating, despite the inconvenience with the TV. We sincerely apologise for the issue, which affected the entire hotel during your stay. Rest assured, our team has been working to resolve it. We’re grateful for your understanding and appreciate your positive feedback. We look forward to welcoming you back for an even better experience next time!Kind regards,The Melbourne Hotel Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It was a very nice hotel, small touches like the bathrobes and complimentary water really set it apart from other hotels these days!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par The Melbourne Hotel Team, Gestion de l’hôtel
Hi Jessica,Thank you for your wonderful review and 5 out of 5 rating! We’re thrilled to hear you enjoyed the small touches like the bathrobes and complimentary water, as we aim to make every guest's stay special. It’s great to know these details made a difference for you. We look forward to welcoming you back for another memorable stay in the future!Warm regards,The Melbourne Hotel Team
par un voyageur
Publié le 1 oct. 2024 sur Wotif
Beautiful old building with modern facilities. Staff very friendly and accommodating. Amazing pillows!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par The Melbourne Hotel Team, Gestion de l’hôtel
Hi Samantha,Thank you for your lovely review! We're delighted you enjoyed the charm of our historic building and the comfort of our modern facilities. It's fantastic to hear that our friendly staff made your stay even more enjoyable, and we're glad you loved the pillows! Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay in the near future.Warm regards,The Melbourne Hotel Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Easy to walk to points of interest
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Melbourne Hotel Team, Gestion de l’hôtel
Hi Joan,Thank you for your feedback and the 4 out of 5 rating! We’re glad to hear you had a pleasant stay with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon and ensuring an even more enjoyable experience.Best regards,The Melbourne Hotel Team
