Note fondée sur 163 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,8 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par AVC Team, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Regards, AVC Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
We enjoyed the stay
Commentaires de Gestion de l’hôtel
13 sept. 2024 par AVC Team, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Regards, AVC Team
par un voyageur
Publié le 9 août 2024 sur Expedia
Next to the golf course, enjoyed the game plus the wild life
Commentaires de Gestion de l’hôtel
12 août 2024 par AVC Team, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Regards,
par un voyageur
Publié le 25 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par AVC Team, Gestion de l’hôtel
Hi Linda, What great feedback! I will share this with the team and they will be thrilled. Until next time. Kind Regards, AVC Team
par un voyageur
Great space and location but local food/ wine
Publié le 18 mars 2024 sur HotelsBeautiful large apartment next to golf courses surrounded by winery’s. The staff are lovely however the cafe could provide higher quality food and they’ve missed a trick not serving local wines. The kangaroos all over the place made it a special place for us to stay.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Eugene, Gestion de l’hôtel
Hi Emma, Thank you for taking the time to provide your feedback. We are pleased you enjoyed the lovely aspect our property and rooms has to offer, as well as your experience with our staff. I'll share your feedback with the team and we look forward to welcoming you again soon. Kind Regards, Eugene
par un voyageur
Publié le 5 mars 2024 sur Wotif
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par AVC Team, Gestion de l’hôtel
Hi Hanna, What great feedback! I will share this with the team and they will be thrilled. Until next time. Kind Regards, AVC Team
par un voyageur
Great location - service needs work
Publié le 12 janv. 2024 sur HotelsLocation was great - lovely place for families
Sadly the service was substandard- slow - understaffed and low motivated staff.
We had one hour wait of food from cafe / half an hour wait for some eggs at bfast / an incorrectly working app for room service
When addressed it seems everything pointed to poor staffing .. loved the sunsets and kangaroos on the golf course
Commentaires de Gestion de l’hôtel
28 mars 2024 par Eugene, Gestion de l’hôtel
Good Morning Shane, Thanks for taking the time to provide your feedback. I've shared your comments with our teams to ensure that staffing is looked into in future. Perhaps there was a shortage at the time but we are also very pleased to hear you enjoyed the location and scenery. Kind Regards, Eugene
par un voyageur
Publié le 8 janv. 2024 sur Expedia
par un voyageur
Publié le 2 janv. 2024 sur Expedia
The size & location was excellent, the amenities excellent. Unfortunately our sliding door was broken & unable to close it rang Reception gentleman came over to look at it & said it couldn’t be fixed until the next day but they have cameras so all good!! Not good for 2 women & 2 young children to sleep all night with an open door.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Eugene, Gestion de l’hôtel
Good Morning and thank you for your feedback. We have taken your feedback on board and will look to improve our services in the future. We understand that our team were able to discuss your concerns at the time and we hope to see you again soon to make it a smoother experience. Kind Regards, Eugene
