Note fondée sur 238 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Rien à redire sur la chambre : grande avec une bonne literie et calme. Un bel établissement très bien situé au niveau des transports publics, dans un quartier très sympathique pour se restaurer. Personnel de l’hôtel très arrangeant. Subiaco est une très belle banlieue.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Dear Aaron,Thank you for taking the time to rate your recent stay with us. We genuinely appreciate your efforts in providing us with your score, as it helps us understand our guests' experiences.We hope to have the pleasure of welcoming you back in the future.Warm regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to rate your recent stay with us. We genuinely appreciate your efforts in providing us with your score, as it helps us understand our guests' experiences.We hope to have the pleasure of welcoming you back in the future.Warm regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Absolutely loved the Vibe Hotel. Conveniently located near lots of local cafes and shops and the train station. The room was amazing and very clean. The staff were wonderful. Definitely recommend this hotel and my family and I will be back again. I personally rate this hotel a lot higher than the Crown Perth Metropol.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Dear Nina,Thank you for taking the time to share your lovely feedback regarding your recent stay at Vibe Hotel. We are thrilled to hear that you enjoyed our convenient location, and it is wonderful to know that you found your room to be amazing and clean.We are particularly pleased that our staff made a lasting impression on you, as we strive to create a welcoming and enjoyable atmosphere for all our guests. Your recommendation means a great deal to us, and we are delighted to hear that you plan to return with your family.Thank you once again for your kind words and for choosing Vibe Hotel. We look forward to welcoming you back soon!Warm regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Dear Rebecca,Thank you for taking the time to rate your recent stay with us. We genuinely appreciate your efforts in providing us with your score, as it helps us understand our guests' experiences.We hope to have the pleasure of welcoming you back in the future.Warm regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Super safe area for female traveling solo.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Hi, thank you for taking the time to rate your recent stay with us. We genuinely appreciate your efforts in providing us with your score, as it helps us understand our guests' experiences.We hope to have the pleasure of welcoming you back in the future.Warm regards,Team Vibe Hotel Subiaco
par un voyageur de Epping
Publié le 10 sept. 2024 sur Expedia
There was no issue at all with the property. It was clean, very convenient and the facilities in the room were great.
The issue was some of the staff.
We stayed for 7 days because we were visiting our family who live locally. We weren't told of any VIP benefits on arrival and appeared to be given a standard room on the second floor. No big deal.
A few days later we receive a complimentary bottle of wine and an excuse that Expedia hadn't provided them with our details. Again we couldn't care less.
On the 6th night we were almost asleep when we had guests enter our room. They were so apologetic and so surprised that the room was already occupied. One of them went back to reception and was mortified and highly embarrassed.
Then on our return from visiting our family the next day we were locked out of our room because of the previous nights incident, also our room was reset over night as we were woken up by the TV resetting in the early hours of the morning.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Vibe Hotel Subiaco, Gestion de l’hôtel
Dear Stephen,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your kind words about the cleanliness of the property, the convenience of our location, and the facilities in your room. It is always gratifying to hear that our guests find these aspects satisfactory during their visit.We acknowledge your concerns regarding the service you received from some of our staff, particularly in relation to room assignments and communication of VIP benefits. While we are pleased that issues such as the complimentary bottle of wine were addressed, we regret to hear about your experiences with the room intrusion and subsequent lockout. We understand how unsettling this must have been, especially at such a late hour.Please rest assured that your feedback has been noted, and we take all guest comments seriously as we strive for continuous improvement. However, we cannot guarantee immediate changes will be made as a result of your specific experience. We hope that the positive aspects of your stay and the pleasant moments spent with your family outweighed the inconveniences you faced, and we sincerely appreciate your understanding in these matters.Thank you once again for your valuable insights. We wish you all the best and hope to welcome you back in the future.Warm regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Vibe Hotel Team, Gestion de l’hôtel
Hi Kevin,Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit.kind regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 20 août 2024 sur Expedia
Good infrastructure, nice neigbourhood but not in the center
Commentaires de Gestion de l’hôtel
22 août 2024 par Vibe Hotel Team, Gestion de l’hôtel
Hi Sophie,Thank you for taking the time to write such a fantastic review. Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. We have passed on your compliments to the hotel team, I'm sure they will be happy to hear they did such an amazing job!All of us look forward to your return visit.kind regards,Team Vibe Hotel Subiaco
par un voyageur
Publié le 12 août 2024 sur Wotif
Sheets scratchy
Commentaires de Gestion de l’hôtel
13 août 2024 par Vibe Hotel Team, Gestion de l’hôtel
Hi Jessica,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall you enjoyed your stay and that our team took good care of you; however I am sorry to hear that the bedsheets felt scratchy, are you allergic to certain detergents by chance? Please reach out to us next time you make a booking and we will do what we can to accommodate you.We hope to have the pleasure of welcoming you back very soon.kind regards,Team Vibe Hotel Subiaco
