Note fondée sur 312 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2022 par Emma , Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 27 mars 2024 sur Expedia
Good hotel
Commentaires de Gestion de l’hôtel
28 mars 2024 par Customer Service, Gestion de l’hôtel
Juan, it's wonderful to hear you had a pleasing experience at Courtyard Petaluma. As your host, we're thrilled that you enjoyed your stay. We are looking forward to your next visit. Thank you for your positive feedback.
par un voyageur
Publié le 20 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Customer Service, Gestion de l’hôtel
Daryl, thank you for taking the time to rate Courtyard Petaluma. Your feedback is important to us as we strive to provide excellent service. We appreciate your time and hope to welcome you back in the future.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Courtyard Management, Gestion de l’hôtel
Thank you so much for your response!
par un voyageur
Fake news! Fake ads!
Publié le 17 mars 2024 sur HotelsThe whole pool and hot tub was closed. Very different from what it was advertised for the sunny day outdoor experience. That was the main attraction we booked this place for but never got to and no explaintion or complimentary service. Disappointed!
Commentaires de Gestion de l’hôtel
19 mars 2024 par Customer Service, Gestion de l’hôtel
Jonathon, we regret to hear that your experience did not meet your expectations, specifically regarding the pool and hot tub facilities. Understanding they were key attractions for your stay, we apologize for any miscommunication relating to their operation during your visit. We aim to make every guest visit enjoyable and your feedback will be taken into account as we strive to improve our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Customer Service, Gestion de l’hôtel
Kenneth, we're thrilled to note your full-star rating of Courtyard Petaluma. Thank you! We truly appreciate your support and hope to have the pleasure of welcoming you back soon.
par un voyageur de Sherman Oaks
Publié le 11 mars 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
12 mars 2024 par Courtyard Management, Gestion de l’hôtel
Thank you so much for your review!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Customer Service, Gestion de l’hôtel
Hugo, we're elated to see your maximum rating for Courtyard Petaluma and sincerely appreciate your support. Without your written experience, though, it's tough for us to understand what we did well. We hope to welcome you back soon and hear more about your stay. Safe travels!
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Customer Service, Gestion de l’hôtel
John, thank you for your 5-star review of Courtyard Petaluma! We're thrilled to know that you had an excellent stay with us. Your feedback is invaluable and we're looking forward to welcoming you back on your next visit!
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Very nice hotel. Very clean. Close to lots of things to do and see
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Monica, it's wonderful to hear you found the Courtyard Petaluma to be an excellent and clean location. We're thrilled our proximity to various activities enhanced your stay. We hope to welcome you back for another delightful experience soon!
