Ratings based on 924 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Carpet in rooms is terrible. Otherwise decent.
Comment from Hotel Management
Aug. 22, 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey.
4 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Good space, quiet and convient having lots of shops around. Room was clean
Comment from Hotel Management
Aug. 22, 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey. I hope to see you again.
4 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Quietness in the pool
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Room was spacious and bed was comfortable. It was also a bit outdated.
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
The staff eas very nice and very helpful, we had a late arrival and we were checked in quickly. The rooms are very dated though, i would recommend new carpet throughout but it was quiet and we felt safe during our stay. I would also recommend less chemicals in the hot tub, it was clean, water perfect but the chlorine was so strong my eyes were watering and i had to get out. Overall room was what i expected.
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey.
5 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
The staffs were serviceable
Comment from Hotel Management
Aug. 31, 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey.
3 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
Great area. Tv was snowy and hard to see.
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey.
1 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Not an ideal spot for elders and children
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey. I apologize if your stay did not meet your expectations.
3 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
The carpets in the room were disgustingly dirty. Our feet were black just from walking around without socks on.
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete this online survey. I will have the Housekeeping Supervisor look into the room you stayed in.
3 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
The hotel was poorly maintained and dirty. Would never stay again.
Comment from Hotel Management
Aug. 19, 2024 by Amy, Hotel Management
We appreciate all feedback. I am sorry to hear your stay was not to your expectations. Thank you for taking the time to complete our online survey.