Note fondée sur 517 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
90 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par sébastien

Ce voyageur a laissé seulement une note Publié le 7 déc. 2015 sur Hotels
3 sur 5
par Ludovic de Vancouver

Hôtel et staff agréable mais légèrement surévalué

Publié le 24 nov. 2015 sur Hotels
Trois jours passés au Pearl pour affaire. Le staff est très serviable et agréable, l'hôtel est très proche du centre ville et le restaurant Thaï accolé est très bon et abordable. Connexion internet fiable. Aspects négatifs: chambre très sombre même avec toutes les lumières allumées, ils ont voulu reproduire cet ambiance lounge dans les chambres ce qui n'est pas pratique pour travailler (il manque une lampe sur le bureau). Les chambres n'ont pas de fer à repasser il faut demander à la réception. La pression de la douche est très très faible. En résumé, bon hôtel pour visiter la ville, pas équipé pour des voyages d'affaire
5 sur 5
par Amélie

Ce voyageur a laissé seulement une note Publié le 22 janv. 2015 sur Hotels
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Bon accueil

Publié le 15 juin 2014 sur Expedia
Je recommande cet hôtel,c'est propre et sérieux et très calme...
5 sur 5
par Amelie de France

Bon service, chambre confortable

Publié le 20 janv. 2014 sur Hotels
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
very helpful, pleasant staff, modern building, good facilites
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 sept. 2024 sur Expedia
4 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Hotels
Everything was good, first room offered had too many stairs, and was in attic steps everywhere not good for the older generation but luckily there was a room we could move to so all good.
1 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
The room we were allocated was on the top floor it was a attic room with no head space ,, we had to move the bed into the middle of the room otherwise I would have banged my head if I sat up ..the door into the room was only about 4 ft so had to crouch to get in the same as the bathroom ..It was impossible to sit at the dressing table to dry my hair as kept hitting the ceiling with the dryer .. Also worried about fire safety if there had been a fire on the staircase there was no window in our room to escape only a very small velox which we would been unable to reach .. The tv didnt work .. No compensation or apologies when mentioned the issues about the room ...this should not be used as a hotel room not adequate .
Commentaires de Gestion de l’hôtel
10 oct. 2024 par The Pearl Hotel team , Gestion de l’hôtel
Dear Elizabeth,Thank you very much for staying with us. I have checked your reservation and understood you have booked a Double Room with us and that's the room you were allocated. Be sure all our rooms meet all Fire & Safety Regulations as otherwise we would not be able to open them. You have also not raised any issues during your stay with the Reception , which is open 24hr. I had personally chat with you at the Reception and you did not mention any discomfort you experienced. Kind Regards
3 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Stayed for two nights as I was attending a course in the Hampton. I wouldn’t say it was a hotel more a restaurant with rooms attached. Room was large with dated & broken furniture. My main concern was the smell in the room. Drains stank which resulted in the owners propping open the only window with a sign saying do not close. There were small touches of though with real flowers in the room & on the breakfast tray. Would I stay again? If I could be assured of a stench free room, I might as staff were helpful.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par The Pearl Hotel team , Gestion de l’hôtel
Dear Wayne,Thank you for choosing The Pearl Hotel and taking the time to write a review about your experience with us.I was very pleased to read that you found our team to be great. Thank you very much. I am also very sorry to read that you had bad experience with the sink smell. Thank you nevertheless for your invaluable feedback as we are always looking for new ways to improve our very high standards of service. It was a pleasure to have you in house with us.I personally look forward to welcoming you back the next time you visit Peterborough.Kind regards,