Ratings based on 438 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Property was worn out. Our room was musty and the sheets were questionable. The rug was also wet as the AC was leaking. Since we were just using the room for a quick nap we stayed but would not stay here in the future.
Comment from Hotel Management
Aug. 23, 2024 by Manager, Hotel Management
Hello Lee,We apologize for the inconveniences you encountered during your stay. Your feedback is valuable as we constantly strive to improve our services. We recommend reaching out to our management team to address your concerns directly. Thank you for bringing these issues to our attention.
by A traveller
Posted Aug. 14, 2024 on Expedia
Na
Comment from Hotel Management
Aug. 16, 2024 by Manager, Hotel Management
Hello Sandra I Lpez,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We appreciate all guest feedback as it allows us to continually improve our services. Your comments have been noted and will be shared with our team for further review.
by A traveller from Stone Mountain
Posted Aug. 6, 2024 on Expedia
Great staff patience and friendly
Comment from Hotel Management
Aug. 7, 2024 by Manager, Hotel Management
Hello Sheila,We appreciate your kind words about our staff. Thank you for taking the time to share your positive experience with us. Your feedback motivates us to continue providing excellent service to all our guests. We hope to welcome you back in the future.
by A traveller
Posted Aug. 6, 2024 on Expedia
Clean, comfortable, very pleasant staff
Comment from Hotel Management
Aug. 7, 2024 by Manager, Hotel Management
Hello RoseMarie,We are thrilled to hear you found our hotel clean, comfortable, and our staff very pleasant during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
by A traveller
Posted Aug. 5, 2024 on Expedia
I stayed two nights at this hotel. The staff is terrific! Professionally friendly and always offering and available to help. Breakfast has very good choices. The room was large, clean and well appointed. The linens were soft and bed very comfortable. I will stay here again when in the area.
Comment from Hotel Management
Aug. 6, 2024 by Manager, Hotel Management
Hello Paula,We are delighted to hear that you had a pleasant stay with us! Our team takes pride in providing excellent service to our guests, and we are pleased that you enjoyed our breakfast selections and comfortable accommodations. Your kind words motivate us to maintain our high standards, and we look forward to welcoming you back on your next visit to the area.
by A traveller
Posted Aug. 5, 2024
Comment from Hotel Management
Aug. 7, 2024 by Manager, Hotel Management
Hello Brian,We are delighted to hear that you had an excellent stay at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
by A traveller
Posted Jul. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 18, 2024 by Manager, Hotel Management
Hello John,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience at our hotel.
by A traveller
Posted Jul. 19, 2024 on Hotels
Comment from Hotel Management
Jul. 20, 2024 by Manager, Hotel Management
Hello Brittany,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
by A traveller
Posted Jul. 17, 2024 on Expedia
The sheets were dirty and full of hair. Called service desk and they didn’t have cleaning staff available. The receptionist was nice enough to give me new sheets.
Comment from Hotel Management
Jul. 18, 2024 by Manager, Hotel Management
Hello Militza, We regret to hear about the inconvenience you faced during your stay. Our team appreciates your feedback as it helps us improve our services. Guest satisfaction is our top priority. Your concerns will be shared with the relevant teams for necessary action. Thank you for bringing this to our attention.
by A traveller
On the road comfort
Posted Jul. 14, 2024 on HotelsNot bad for an overnight. Receptionist ws welcoming.
Comment from Hotel Management
Jul. 15, 2024 by Manager, Hotel Management
Hello Daniel,We are pleased to hear that you found our receptionist welcoming during your stay. Our team strives to provide a friendly and efficient check-in experience for all guests. Should you have any further feedback or need assistance, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us!
