Note fondée sur 448 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lévis
Publié le 17 nov. 2023 sur Expedia
Hôtel sur la route. Déjeuner ordinaire
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Manager, Gestion de l’hôtel
Hello Marielle,Nous vous remercions d'avoir partagé votre expérience avec nous. Votre avis est important pour nous. Nous prenons note de vos commentaires concernant le déjeuner et les transmettrons à notre équipe de restauration pour améliorations éventuelles. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur pour vous offrir une expérience améliorée.
par un voyageur de BUCKHANNON
Publié le 7 janv. 2025
M
Commentaires de Gestion de l’hôtel
8 janv. 2025 par Manager, Gestion de l’hôtel
Hello ROBERT,We appreciate you taking the time to share your feedback with us. We regret to hear that your stay did not meet your expectations. We value all guest comments as they help us continue to improve our services. If you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 9 déc. 2024
Staff was Excellent
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Manager, Gestion de l’hôtel
Hello Chalice,We are delighted to hear that you found our staff to be excellent during your recent stay. We strive to provide top-notch service to all our guests. Your kind words will be shared with our team to motivate them further. Thank you for taking the time to share your feedback with us.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
greatness
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Latasha,Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Shelly,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
When arrived to room (2 double beds) we only had 1 towel, 2 washcloths, 2 hand towels. Went to front desk they stated they couldnt give me 4 towels due not having towels, i was able to get 2 towels and bath mat. Threw our stay they still stated they wasnt able to replenish towels due to not having any.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, I'm sorry to hear about the inconvenience you experienced during your stay. We appreciate you bringing this to our attention and we will address the towel availability with our housekeeping team to ensure a better experience for our future guests. Thank you for sharing your feedback with us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back for an improved experience in the future.
par un voyageur de waycross
Publié le 11 sept. 2024 sur Expedia
Staff did not clean rooms daily, had to go to front desk for clean towels.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello melinda, We appreciate your feedback and apologize for any inconvenience. We strive to provide exceptional housekeeping services and will address this with our team to ensure a better experience for future guests.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
The room was clean and comfortable, a bit of noise above my room but not where I could not sleep. Breakfast was decent. No complaints, would recommend to others as well as stay there again.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bernadette,We're delighted to hear you had a comfortable stay and enjoyed our clean rooms and breakfast. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The rooms was great.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Terrence Dion,We are pleased that you enjoyed your stay with us. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to contact us. Thank you for choosing to stay with us!
