Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,9 Service et personnel
2,2 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2020 sur Hotels
Chambre avec odeur très forte et un quartier peu sécurisant!!juste pour dormir une courte nuit toilette défectueuse
Commentaires de Gestion de l’hôtel
11 mars 2020 par Cheshta, Gestion de l’hôtel
Hi, Mélanie! We are sorry to know that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones.Regards, Jake
par un voyageur de Montréal
Publié le 4 janv. 2020 sur Expedia
C'étais le pire hôtel que j'ai pu voir durant tout mon voyage. Premièrement, lorsque nous arrivons dans la chambre il n'y a aucun meuble, juste deux lits (le frigo était manquant et le fil de la télévision me se rendait même pas à la prise). De plus, il y avait de l'eau partout dans la toilette sur le sol. Deuxièmement, nous avons pu échanger notre chambre pour une autre. Cette fois çi le frigo était présent, mais la propreté de la chambre était degueulasse !!! Oreiller sale, mur délabré, des cheveux dans le lavabo et partout dans le bain, des tuiles manquant, un tapis sale, une grosse bibite dans la douche et les serviettes était sale aussi !!! (Photo à l'appluie). Je vous conseil de ne jamais réserver avec une hôtel Oyo !!
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Joey, Gestion de l’hôtel
Quelque chose comme cela n'aurait pas dû se produire, nous sommes extrêmement désolés d'entendre ce genre de tracas face, cependant, cela a été souligné avec notre équipe pour prendre les mesures nécessaires afin que ces problèmes ne se reproduisent pas. Cordialement, Joey
par un voyageur
Publié le 7 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2022 par Cheshta, Gestion de l’hôtel
Hi, Kevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
par un voyageur
Publié le 6 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2022 par Jane, Gestion de l’hôtel
Hi, Jennifer! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!
par un voyageur
Worst place I have ever stayed
Publié le 3 janv. 2022 sur HotelsThis place is a known to be a drug user area. This hotel was the worst I had ever seen in my life. I left immediately and kept my dog in my car while I worked a 12 hour shift as a nurse. This place is unsanitary and dangerous. Only drug addicts live here and looked at me like I wasn’t supposed to be there
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Christina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
par un voyageur
Publié le 30 déc. 2021 sur Hotels
Just horrible!
Commentaires de Gestion de l’hôtel
31 déc. 2021 par Jake, Gestion de l’hôtel
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jake
par un voyageur
Publié le 19 déc. 2021 sur Expedia
Filthy, cockroaches, falling apart, no towels, no drinking glasses drug and prostitution going on all night. Couldn’t sleep, left there at three am. Nothing like the picture. Only reason I stayed was because I had been driving all day and was exhausted. Had no idea where I was at and where to go and was now afraid to leave the room. Thankfully there was a lull in activity and that’s when quickly left.
Commentaires de Gestion de l’hôtel
20 déc. 2021 par Jane, Gestion de l’hôtel
Hi, Kathleen! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Jane!
par un voyageur
Drug den
Publié le 14 déc. 2021 sur HotelsRoom wasn’t available when I arrived. Front desk manager was very polite and polite but asked if I could wait while the room was cleaned. Lots of people in the parking lot being very loud. When I got to my room with the dog I was transporting I brought her and my bags into the room. I always check for bed bus no matter the hotel and didn’t find anything and the bed had a zipper cover to protect it. I did find roaches, mold and burn spots in the room. I just wanted to get sleep and I decided to stay. The noise level outside sounded like the people were inside the room. After taking meds to sleep I pulled out the covers from them tucked under the bed and a needle popped out onto the floor. I contemplated leaving but had taken meds that made it unsafe to drive. I should have risked it because the noise was never ending and when I did get to sleep I was woken up by new noises from outside including someone vomiting. With the noise and nightmares about the roaches I didn’t sleep much and left at 5 am to sleep at a rest stop so my mind could actually rest
Commentaires de Gestion de l’hôtel
15 déc. 2021 par tim, Gestion de l’hôtel
Something like this should not have happened, Valerie, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Tim
par un voyageur
Publié le 13 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
14 déc. 2021 par Jane, Gestion de l’hôtel
Hi, Sarman! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
par un voyageur
NC
Publié le 28 nov. 2021 sur HotelsThe hotel was very dirty and the phone didn’t work and the carpet was very dirty
Commentaires de Gestion de l’hôtel
29 nov. 2021 par Ammy, Gestion de l’hôtel
Hi, Laquanda! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
