Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cold night
Publié le 7 oct. 2024 sur HomeAwayWe had no heat the first night, Brandon brought over some space heaters. We turned them on and blew a circuit, had to break in the front unit ( per Brandon) in order to get to the breaker. Third night the furnace was fixed. I felt that we should have one nights stay deducted, but apparently the owner didn’t feel that way. Brandon was supposed to get back with me but……. The grounds needed a lot of cleaning up, windows full of cobwebs, gave the house a dirty feel. No I wouldn’t stay there again
Commentaires de Gestion de l’hôtel
18 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi Vickie, we want our guests to feel comfortable and well taken care of during their stays, and we're sorry that this wasn't your experience. After sharing your feedback with the homeowner, they’d like to respond with the following:- We apologize for the inconvenience with the heating and appreciate your patience as we worked to resolve the issue. The furnace was repaired as quickly as possible given the circumstances.- We have addressed the breaker issue and will work with our property manager to ensure that future guests won’t encounter similar problems.- While it’s still early in the season, we’re taking your comments about the grounds and windows seriously and will be improving the maintenance schedule to keep the property feeling clean and welcoming.Thanks for bringing these issues to our attention. We’re committed to making each stay as comfortable as possible, and we appreciate your feedback to help us improve.
par un voyageur
Nice but…
Publié le 22 sept. 2024 sur HomeAwayLake is not swim able. Kitchen needs more utensils for cooking. Kitchen light does not work. Beds in bunk room have terrible mattresses. Location was good except for traffic noise. Clean. Nice stay for a retreat.
par un voyageur
Great Place To Stay
Publié le 9 sept. 2024 sur HomeAwayWe stayed labor day weekend and had a football gane to attend on that Friday, i had contacted Brandon to see if we could check in early and had no problem with that. He responded quickly, house was clean and has all the essentials you need. Definitely recommend!!
par un voyageur de Toledo USA
Crooked Lake Stay
Publié le 29 août 2024 sur HomeAwayThis cottage was spacious for the 4 of us. It was well situated to visit all our Up North destinations, including Petoskey, Charlevoix, Harbor Springs, and Mackinac Island. The contact was responsive to our requests.
par un voyageur de Oakland Gardens
Summer getaway
Publié le 26 août 2024 sur HomeAwayRelaxing northern Michigan Adventure. Thanks
par un voyageur
Weekend Getaway.
Publié le 12 août 2024 sur HomeAwayHouse was clean and OK for the weekend.
No AC in the house was a major drawback and we did not originally read in the description.
Commentaires de Gestion de l’hôtel
13 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Zak, we appreciate you taking the time to share your thoughts on your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- The absence of A/C is clearly noted in the property listing, but we're sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs- We’re glad to hear the house was clean and suited your needs for the weekendThanks for your feedback, and we hope to have the opportunity to host you again in the future!
par un voyageur de Pensacola, Florida
Nice Place on Crooked Lake
Publié le 10 août 2024 sur HomeAwayRoomy house with nice views of Crooked Lake from living room and main bedroom. Nice deck with new grill and patio furniture. Close to bike paths.
par un voyageur
Not worth the money
Publié le 9 août 2024 sur HomeAwayNo light in kitchen, windows didn’t open, those that did had no screens. Lamps did not work. Terrible weeds in the lake, couldn’t even walk in the water. Pier was dangerous. Umbrella on patio was broken, manager did bring new one. Grass wasn’t mowed, deck was filthy, we had to clean it. Not enough towels. Bunk beds were child size and completely uncomfortable for adults. The website pictures were completely misleading. I would not recommend anyone staying at this location, especially at the price we paid.
Commentaires de Gestion de l’hôtel
14 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Brandie, we’re sorry to hear that your stay didn’t meet your expectations. We’ve shared your feedback with the homeowner, and they wanted to provide some context and updates:- The kitchen door has been replaced- We're now working with a new contractor to better manage the lake weeds on a regular basis- The umbrella on the patio has been replaced, and we're glad our property manager could assist during your stay- The grass was mowed, and the deck was cleaned before your arrival, but we’ll ensure our team double-checks these areas moving forward- We provided an adequate number of towels, and the home is equipped with a washer and dryer for guest use- The twin-size bunk beds are as shown in the photosThanks for your valuable feedback as we continue to improve for future guests!
par un voyageur
Crooked Lake near Petoskey, Michigan
Publié le 30 juill. 2024 sur HomeAwayBroken screen door into the living room. Screen door is warped and does not close properly and does not lock. Same entrance, main door, the lock is stripped, and it does not lock. House could not be secured. So many little things that should be tended to...Toaster, only 2 of 4 slices work, no toilet paper in house, we had 2 forks, dishwasher was not unloaded, which we found the second day when we went to load it. Master bedroom good, master bathroom very good. Deck facing lake very good. Lake dock is not usable. The house faces a thick marshy, inaccessible part of Crooked Lake. Not suitable for swimming, boats or pontoons. Maybe kayaks but not available. Will not rent again.
par un voyageur
Lake house review
Publié le 18 juin 2024 sur HomeAwayHouse was clean and appeared to have new floors, fresh paint and new furniture. Would have appreciated a few more towels per person and updated games. Personal preference: would like to have a strainer, tongs and vegetable peeler provided. Lawn was mowed recently too. Enjoyed having outdoor seating provided. Property manager responded to communication during our stay.
