Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice location - tired accomodation
Publié le 23 juill. 2024 sur HomeAwayThe location was great but although clean, the caravan was tired, limited self catering facilities for 6-8 people, ripped curtains, hob did not work properly, knives which did not cut, no large saucepans, dirty decking, unkept garden, showers which got stuck on hot and scolded my child, had to pay to use the pool (which we were not informed about). I would recommend looking for a better maintained caravan.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your valuable feedback, although if you’d made us aware of these issues before doing a review, we would have offered to rectify anything we believe to be wrong, should we have known.
We are always open about guests purchasing passes once on the holiday park should you wish to use the pool, so this is specified in ‘other things to note’ on our website.
We have been to the lodge today and have noted your comments about the torn curtain on the patio door, we will be sure to get this replaced.
We checked the hob and there are 4 burners working so only the 5th central one that isn’t so we will get this looked at.
There are 6 sharp knives as well as a bottle opener, can opener and all the usual utensils used for cooking.
There is 1 large and 3 medium saucepans and 2 frying pans as well as 2 baking trays and a pizza tray.
The lodge and decking has had its routine jetwash this week.
The showers have been checked and are not scolding hot, they are regulated by turning the dial on the opposite side of the on/off dial. Thank you
par un voyageur de Oxford
Spacious and comfortable property
Publié le 9 avr. 2024 sur HomeAwayMy family and I really enjoyed our stay in 41 Woodland Walk. The property is spacious and comfortable. Well equipped and nice location.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed your stay at 41 Woodland Walk. Providing a spacious, comfortable, and well-equipped property in a great location is always our goal. We hope to have the pleasure of hosting you again in the future!
par un voyageur
Small improvements
Publié le 4 sept. 2023 sur HomeAwayWe.enjoyed our stay and the secure garden was ideal for us with the dog. The only disappointment was that the garden and grass was overgrown and had nettles and weeds etc and let it down. Also there were 2 dining chairs that were in poor repair in the plot and would have been better if they werent there
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay and that the secure garden was ideal for you and your dog. We apologize for any disappointment caused by the overgrown garden and the presence of damaged dining chairs. Your comments are valuable to us, and we will address these issues promptly to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.
par un voyageur
Spacious and comfortable
Publié le 5 août 2023 sur HomeAwayProperty was spacious even for 7 of us. Kitchen area very well stocked with cutlery, plates, glasses,pans and utensils. Beds and settees were comfortable.
The pool was out of action on our final day. Not an issue proprietor could resolve but something maybe for site management to consider given cost of temporary membership of club.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us! We're pleased to hear that you found the property spacious and well-equipped, with comfortable beds and seating. We apologize for any inconvenience caused by the pool being out of action on your final day. Your feedback regarding the temporary membership cost and pool maintenance will be forwarded to the site management for consideration. We appreciate your understanding and hope that despite this issue, you were able to enjoy your stay. If you have any further concerns or feedback, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future for a more seamless experience!
par un voyageur
Spacious and clean property. Couldn't fault interior. Exterior needs some TLC especially garden
Publié le 20 août 2021 sur HomeAwayHad a lovely 4 nights at the property, very spacious and clean. All mod cons home from home, dishwasher was a welcome addition. Garden could do with some TLC and grass needs mowing and decking creaked a lot and both gates need repairing. But overall a very enjoyable stay. 👍
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience! We're glad to hear that you had a lovely four nights at the property and found it spacious, clean, and equipped with all the modern conveniences you needed. We appreciate your feedback regarding the garden, grass, decking, and gates, and we'll make sure to address these issues for future guests. It's wonderful to know that despite these minor issues, you had a very enjoyable stay overall. We hope to have the opportunity to welcome you back for another pleasant stay in the future!
par un voyageur
Eastbourne Break
Publié le 16 août 2021 sur HomeAwayLoved the caravan and where it was located.The garden area would have been more of use if was clean and tidy.So of no benefit to us.Sonia was a great host.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
We're glad to hear that you loved the caravan and its location! We apologize for any inconvenience caused by the condition of the garden area and appreciate your feedback. We'll make sure to address this issue to ensure a better experience for future guests. It's fantastic to hear that Sonia was a great host and helped make your stay enjoyable. Thank you for choosing to stay with us, and we hope to welcome you back for another visit in the future!
par un voyageur
Beautiful
Publié le 8 août 2021 sur HomeAwayAbsolutely stunning place and very well equipped. Stunning location and very quiet I would definitely recommend.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you found our place stunning and well-equipped, and that you enjoyed the stunning location and peaceful atmosphere. Your recommendation means a lot to us, and we'd be delighted to welcome you back anytime!
