Note fondée sur 28 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
91 % des clients le recommandent
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 15 juin 2024 sur Expedia
👍
4 sur 5
par un voyageur

Publié le 7 avr. 2024 sur Expedia
Nice hotel to stay in, clean and tidy. Staff friendly. Could have more options on breakfast but nice. Surrounding not so great near highway.
5 sur 5
par un voyageur

Publié le 1 févr. 2024 sur Expedia
Next time I will be there again
5 sur 5
par un voyageur

Publié le 17 janv. 2024 sur Expedia
Good safe and nice staff
5 sur 5
par un voyageur

Publié le 10 nov. 2023 sur Expedia
Good location and staff is really nice.
3 sur 5
par un voyageur

Publié le 7 nov. 2023 sur Hotels
I was not happy with the cleanliness of the shower room. The staff were very friendly. They do not offer a continental breakfast I.e only one option of juice and cereal. It would be good to have a self serve coffee machine.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 oct. 2023 sur Hotels
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 sept. 2023 sur Hotels
2 sur 5
par un voyageur

Publié le 20 sept. 2023 sur Expedia
Booked this for my elderly parents, mother in wheel chair and father with limited mobility, had requested room on ground floor and breakfast in bedroom. The hotel do not respond back to any requests special requests or to emails following booking. On arrival, parents requested room on ground floor or lower floors, breakfast in bed room. The front desk reply was that all guests must come down stairs for breakfast during set times and they have no rooms on ground floor, they are unable to cater for anyone with limited mobility. My parents accepted the front desk advice, i then contacted Expedia regarding this, they contacted hotel and again could not really help. The hotel is not designed for guests with mobility problems and sadly they advertise breakfast in bedroom but will be informed it’s not available and it’s hotel policy all guests eat in the main dining area. Luckily their stay was booked for 7 days and booked another hotel for the remaining 35 days, that catered for disabled customers. They were on holiday for a family wedding and the other family members too booked the same hotel which was slightly further away but well worth the journey for the quality of rooms, facilities and excellent customer service.
3 sur 5
par un voyageur

Publié le 21 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2023 par Ishupal Shilta (Front Office Manager), Gestion de l’hôtel
Dear Ms Ranjana,Thank you for choosing our hotel and taking the time to share your positive experience with us. We are thrilled to hear that you had a great week-long stay and that our hotel met your expectations in various aspects.We are delighted that our central location was convenient for your needs and allowed you easy access to all the places you wanted to visit. We understand the importance of a prime location, and we strive to provide our guests with a central hub from which they can explore and enjoy their surroundings.It brings us great joy to hear that you enjoyed our food offerings and found them to be great. We take pride in providing a delectable dining experience, and we are pleased to know that our culinary offerings met your expectations. Additionally, we are thrilled that you enjoyed our nice cocktails, as we believe that a refreshing beverage adds to the overall enjoyment of one's stay.We greatly appreciate your kind words about our friendly staff. Providing excellent service with a warm and welcoming approach is one of our top priorities, and we are pleased to know that our team members made a positive impression on you. Your recognition of their efforts is truly appreciated.Thank you for expressing your intention to stay with us again. We are honored by your loyalty and look forward to the opportunity to welcome you back. If there is anything we can assist you with or if you have any specific preferences for your next stay, please do not hesitate to reach out to us directly.Once again, we sincerely appreciate your feedback and thank you for choosing our hotel. We can't wait to serve you again and provide you with another fantastic experience.Warm regards,Ishupal ShiltaFront Office Manager