Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,8 Service et personnel
3,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
The resort is very airy, with lots of coconuts.
Enthusiastic and cute staff.
Sonata has a very delicious breakfast buffet, delicious and filling.
Currently, there is Dau Giay and Phan Thiet highway, so the way to the resort is also more convenient, shortening the time a lot. Liked this place very much. Will come back if there is a chance
Commentaires de Gestion de l’hôtel
6 août 2024 par Resort Manager, Gestion de l’hôtel
Dear Nam,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
par un voyageur
Publié le 2 août 2024 sur Expedia
Kì nghỉ tuyệt vời, từ cây xanh, bờ biển đến phòng ốc. Nhân viên lịch sự, thân thiện. Sẽ quay lại
Commentaires de Gestion de l’hôtel
4 août 2024 par Resort Manager, Gestion de l’hôtel
Chào Giang,Sonata chân thành cảm ơn chị đã lựa chọn nghỉ tại Sonata.Chúng tôi rất vui khi chị và gia đình đã có những trải nghiệm đẹp trong suốt kỳ nghỉ. Chúng tôi rất trân trọng vì chị đã dành thời gian đánh giá cho chúng tôi. Đây là động lực để giúp chúng tôi hoàn thiện dịch vụ và mang đến cho khách hàng những trải nghiệm tốt hơn. Chúng tôi hy vọng sẽ được đón tiếp chị và gia đình trở lại trong thời gian sắp tới.Trân trọng,BQL Sonata Resort & Spa
par un voyageur
Publié le 4 mars 2024 sur Expedia
A tropical oasis, suitable place to escape from the noise and dust of the city. We had a very relaxing trip, the staff were always welcoming and responsive to all needs
Commentaires de Gestion de l’hôtel
5 mars 2024 par Resort Manager, Gestion de l’hôtel
Dear Nguyen,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
par un voyageur
Publié le 1 mars 2024 sur Expedia
Đã đi và quay lại nơi này rất nhiều lần. Sau nhiều năm dịch vụ thay đổi rất tốt, đạt chuẩn 4sao. Con người nơi này thân thiện, đồ ăn ngon, cảnh quan thiên nhiên đẹp tươi mát. Đặc biệt giá thấp hơn so với các ressort lân cận. Tuyệt!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Resort Manager, Gestion de l’hôtel
Chào chị Giang, Sonata Resort & Spa chân thành cảm ơn chị đã lựa chọn Sonata cho kỳ nghỉ của gia đình và cảm ơn vì chị đã dành thời gian chia sẻ những trải nghiệm đẹp của chị.Sonata luôn cố gắng đem lại cho khách những dịch vụ tốt nhất và trải nghiệm tuyệt vời khi lưu trú.Sự hài lòng của chị là niềm vui và động lực cho chúng tôi.Chúng tôi hy vọng sẽ có thêm nhiều cơ hội để chào đón chị trở lại với những trải nghiệm tuyệt vời hơn. Trân trọng, BQL Sonata Resort & Spa
par un voyageur
Publié le 1 mars 2024 sur Expedia
Very beautiful resort with green garden and large swimming pool. Extremely friendly and helpful staff. The food is delicious. We will come back next time
Commentaires de Gestion de l’hôtel
1 mars 2024 par Resort Manager, Gestion de l’hôtel
Dear Hoa,Thank you for choosing Sonata for your holiday.We highly appreciate your review, it is extremely valuable to us. We are glad that you enjoyed your stay. Your satisfaction is our honor.We look forward to welcoming you back soon.Best regards,The Resort Management
par un voyageur
Publié le 4 mars 2023 sur Expedia
Super
Commentaires de Gestion de l’hôtel
21 mars 2023 par Resort Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
par un voyageur
Hotel staff not professional
Publié le 28 juin 2018 sur ExpediaWhen we check in the staff didnt come with us and show us where the room is. The room dont have the list of items. After that when we check out they said they lost the dish in room , but when we come in doesn't have any dish in the kitchen.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Resort Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing Sonata Resort & Spa and sharing what you feel about our services. We are really sorry for not having your full satisfaction for the service and we take this opportunity to make necessary improvement.We hope you will come back very soon.Regards,The Resort Management
par un voyageur
Publié le 20 mars 2016 sur Hotels
No gym, we been the only people at hotell first day good breakfast. Than bad for every day.
Commentaires de Gestion de l’hôtel
23 déc. 2016 par General Manager, Gestion de l’hôtel
Dear Anonymous,
Warmest greeting from Sonata Resort & Spa and thank you for your booking as well as your review with us.
We apologize about this inconvenience for you and we are trying for improve ourself so that the next time when you come back you can enjoy a wonderful holiday.
Thanks and wish you great health and best wishes!
par Kwong Yin de 香港
中下
Publié le 6 janv. 2016 sur Hotels離市中心太遠,很不方便。早餐選擇小，房租貴，缺乏吸引力。
Commentaires de Gestion de l’hôtel
23 déc. 2016 par General Manager, Gestion de l’hôtel
Dear Kwong Yin,
Warmest greetings from Sonata Resort & Spa and thank you so much for your booking with us as well as your good contributions.
We have free shuttle bus from city center so you can get to our resort or travel to Phan Thiết easily.
We have more options for breakfast and our guest now really enjoy it.
We hope that we would have chance to serve you again and again to show you the improvement that we did.
Thank you and wish you best wishes!
