Note fondée sur 653 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SPRINGFIELD
Publié le 20 juill. 2024
Very friendly staff
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Thibaut,We are pleased to hear that you found our staff to be very friendly during your stay. Our team strives to provide excellent customer service to all our guests. Should you have any future feedback or questions, please don't hesitate to contact us directly.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Karen,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
par un voyageur de Lake Jackson
Publié le 17 juin 2024 sur Expedia
The breakfast can use some help. The food was not great. Maybe regular scrambled eggs and bacon. The chicken sausage looked uncooked and translucent. The omelets looked frozen. The dining room was dirty and tables sticky. It smelled like mildew.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello MICHAEL, We appreciate your feedback regarding your breakfast experience. Rest assured, we will share your observations with our culinary team for their review and consideration. Our aim is to provide a pleasant dining atmosphere for all our guests. Your comments will help us in making necessary improvements for future guests to enjoy.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Rocio,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Monica, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Diana,We are thrilled to hear that you had an excellent experience during your stay with us! We are looking forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Mireya,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate you choosing our hotel and hope to welcome you back soon.
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello María Guadalupe,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello Noe,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team looks forward to welcoming you back for another wonderful stay soon.
par un voyageur
Publié le 8 juin 2024 sur Expedia
El servicio del personal de recepcion les falta ser mas empatico, saber tratar a la gente.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello Efrain,We apologize for any inconveniences you may have experienced. Your feedback is valuable and will be shared with our team for further improvement. We strive to provide exceptional service to all our guests. Thank you for bringing this to our attention.
