Note fondée sur 16 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Amazing

Publié le 24 oct. 2024 sur HomeAway
We were ten adults and seven children under the age of 12, including an infant. The place is huge, with a lot of space for getting together or spreading out. It has a ton of seating options for eating and board games. The game room was a hit with everyone and is separated enough that the kids could get loud without disturbing anyone on the other side of the house, including the baby. The outdoor options: private playground, large hot tub, firepit, and pier were excellent. The house also sits on a hiking trail that we took advantage of in the peak fall colors. There is not much going on in the town of Phelps, but Eagle River is nearby with great restaurant options. We struggled a bit with the patio doors but figured it out (pull UP on handles like the signs say). We celebrated an early Thanksgiving, and the kitchen including double oven, was perfect for preparing a big family meal. This is also important, as others have mentioned: the listing says 5 bedrooms, but the house has only 4 private bedrooms that have doors. The fifth bedroom is a common living-room type space with a bunkbed and two couches in it, and there's a pullout bed in the theater. I did not read the reviews well enough and this would have been a dealbreaker for us if we had understood correctly, as we wanted all adults to be able to have a private bedroom. We had to get a second rental because of this, which was okay. Still had a great time and look forward to coming back. Great memories. Thank you!
5 sur 5
par un voyageur

Excellent family vacation home

Publié le 7 août 2024 sur HomeAway
We had a wonderful stay in Phelps with our large group. Everyone loved the lake access, yard, hot tub, game room, and theatre. The Vacasa local staff were super responsive and helpful when we had a minor issue with a burnt-out light. We would love to come again!
5 sur 5
par un voyageur

Good Family Home

Publié le 5 août 2024 sur HomeAway
Our family enjoyed our stay at this home. We had 4 families, 16 people, ranging in age from toddlers to grandparents. Clean home, well stocked kitchen, plenty of space for people to have privacy but gather as a group. Having bedroom/bath/patio on same level was bonus for grandparents. We did experience swimmers itch after a short time in the lake which was a bummer for all as no one wanted to get back in the water. The game room, movie theatre, and kayaks provided alternative options and the adults enjoyed sun bathing on the expansive patio. The temperature upstairs wasn't well regulated but leaving bedroom doors open during the day seemed to help. The hottub was a bonus for sure since the lake wasn't a good option. Would definitely stay here again!
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful review. We're thrilled to hear that your family had a great time at our home and that it accommodated everyone from toddlers to grandparents comfortably. It's fantastic that you found the home clean, well-stocked, and spacious enough for both privacy and group gatherings. We're glad the bedroom/bath/patio on the same level was a bonus for the grandparents. We apologize for the inconvenience caused by the swimmer's itch in the lake. It's great to know that the game room, movie theatre, and kayaks provided enjoyable alternatives, and that the adults could relax on the expansive patio. We're also happy to hear that the hot tub was a hit, especially since the lake wasn't an option. Thank you for your feedback regarding the temperature regulation upstairs. We'll look into this to ensure a more comfortable stay for future guests. We appreciate your understanding and workaround. We look forward to hosting you and your family again soon.
5 sur 5
par un voyageur

Great family get away!

Publié le 23 juin 2024 sur HomeAway
Everything about the property was as expected! In spite of a rainy several days, everyone found things to do! The kitchen was so well- stocked with every amenity that we could have wanted, making cooking for 20 a breeze. We would most definitely stay again .
4 sur 5
par un voyageur

Lovely stay

Publié le 27 mars 2024 sur HomeAway
This house was amazing! We got snowed in and were very comfortable with 15 of us and a dog in the space for 5 days. The hot tub was great and there was plenty of space and amenities to keep us busy. The negatives of this place come down to things we tend to expect these days with rentals like this. Very limited cooking basics (spices, oil, coffee, dish detergent, etc). Limited toilet paper in the house (3 rolls per bathroom) and almost no hand soap. Not many directions on how to use the amenities. A couple games not working. There were some things that were not clean. Dirty linens found in a drawer, dirty dishes that weren't fully clean. The property manager Tanya was very helpful and easy to reach! Overall a great stay.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
5 sur 5
par un voyageur

Perfect for multi family's vacation

Publié le 15 janv. 2024 sur HomeAway
Perfect for multi family's vacation. House was prepared. Equipt in all possiblle way for your cosy stay.
5 sur 5
par un voyageur

What a wonderful place!

Publié le 23 oct. 2023 sur HomeAway
From thw moment we opened the doors to this place, we were in heaven! Beautiful view of the lake...took in many sunsets and enjoyed the fall colors. The house is VERY well stocked with everything you need to accommodate a very large group. Kitchen had everything we needed, bathrooms all had plenty of towels and sample size shampoo/conditioner/body soap. Plenty of laundry and dishwasher detergents. My teenage boys ensured they made the leader board on each of the arcade games! We played SO many rounds of darts. This room truly was the best room in the house:) We can not wait to rent this place again - perhaps once in the summer and another in the winter.
5 sur 5
par un voyageur

Jeff

Publié le 13 juin 2023 sur HomeAway
Overall we were very happy with the property and would stay there again. The game room was a hit with the kids.
4 sur 5
par un voyageur

Beautiful, Well-Equipped - NOT 5 Bedrooms

Publié le 31 mars 2023 sur HomeAway
This property was very nice. Clean, well-decorated and well. Everything we needed for a multi-family stay of adults and kids was there. BUT, the listing claims there are 5 bedrooms and a loft. In reality there are 4 bedrooms and 2 lofts. One loft has doors that close but you need to walk through it access the other bedrooms so there is no privacy and it is not really a bedroom. With 5 families that meant one family needed to use the Murphy bed in the theater room. In addition, some things did not work when we arrived. Vacasa local property manager was great to deal with on both issues.
5 sur 5
par un voyageur

Snowmobile trip

Publié le 27 févr. 2023 sur HomeAway
Amazing house and location