Note fondée sur 231 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Plancher de la chambre pas très propre.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rejean,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the cleanliness of your room's floor. Rest assured, we have taken note of your comments and will address this issue promptly to ensure a more enjoyable experience for our future guests. We appreciate your input and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Manager
par un voyageur de HANOVER
Publié le 28 oct. 2024
Really no issues . Halls could use a good vacuuming . Men's room in lobby out of service . Liked carpet free room , nice change !
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're pleased to hear you enjoyed your carpet-free room and that your stay was smooth. We appreciate your notes on the hallway cleanliness and the lobby restroom, and we'll address these issues promptly. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you so much for the amazing 5-star review! We’re thrilled to hear you had a wonderful stay. Your satisfaction is our top priority, and we can't wait to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your enthusiastic feedback! We're delighted to hear that you enjoyed everything during your stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
It was nicely styled. very clean and the bed was comfortable. Great shower with a nice and clean bathroom. The staff were very friendly. Perfect for a one night stay.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the style, cleanliness, and comfort of your room, as well as our friendly staff. It’s great to know we were the perfect stop for your one-night stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Business comfy
Publié le 23 sept. 2024 sur HotelsAirport ahuttle was detrimental to my travels and was what i filtered this hotel for and theu delivered on that part. Airport shuttle was available early on the morning, every hour on the hour. Upon my arrival the shuttle took no more than 10 minutes to pick mw up from the airport. Front deak person (female with blond hair) was very friendly and helpful in finding nearby restaurants and information. The bed was a very comfortable king size with lots of comfy pillows which was much appreciate after a long day.
Downside:
My tv wasn't working properly but management came up right away to remedy the situation.
The other issue was that my toilet was broken because it wouldnt flush. I was only there for business and was staying only for the night so i didn't trouble managment about it.
Overall, it suited my needs and i was able to complete my business there and return to the airport by the hotel shuttle, on time for my departure train.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback! We’re delighted to hear that our airport shuttle service met your needs and that you found our staff friendly and helpful. We appreciate your understanding regarding the issues with the TV and toilet, and we’re glad our team was able to assist you promptly. Your comfort is important to us, and we hope to provide an even smoother experience on your next visit. Safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The hotel was nice and clean, staff were friendly and helpful. My room door was a little damaged like it had been forced open a few times and the wood was break around the lock. The bathroom was a little old and rusting in places.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha,Thank you for your 8 out of 10 review! We’re glad to hear that you found the hotel nice and clean, and that our staff was friendly and helpful. However, we sincerely apologize for the issues you encountered with your room door and the bathroom condition. Your feedback is important to us, and we will address these concerns to ensure a better experience for our guests in the future. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your outstanding 10 out of 10 review! We are thrilled to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back for another exceptional visit!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Location, cleanliness, great hospitality and very nicely maintained. Parking is Free
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our location, cleanliness, and hospitality. It's great to know that you appreciated our free parking as well. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Adequate accommodation
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear that you found our accommodations adequate. We strive to provide a comfortable experience and hope to enhance your stay even further in the future. Safe travels!Sincerely, Hotel Manager
