Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2022 par Ryan - GM, Gestion de l’hôtel
Thank you for your great rating! We are so glad that you enjoyed your time with us and we hope that you will come see us again.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Would stay again.
Publié le 16 sept. 2024 sur HotelsWe enjoyed our stay at the Doubletree for the most part. The water was shut off for a repair once, and its understandable that sometimes these things happen, but we werent given any notice. The toilet ran A LOT. And the sacurity latch on the door was barely haning on by two loose screws. Didnt really care for that at all. The AC wasnt super great, but it was a lot cooler than our previous hotel during our trip. It just ran continuously. A few minor updates to the rooms, and i would have given 5 stars. It was a decent value though! Staff was friendly and responsive.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Leslie, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Best, Bryan Keenan, GM
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Hotel staff was decent . Long wait times for food at the bar though. Other patrons were complaining about the price of alcohol. Overall my experience was great
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear COREY, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Best, Bryan Keenan, GM
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Staff was great and very accommodating being my reservation request got a little messed up. But I would expect more from a Hilton Hotel as in the cleanliness of the room and also desperately needs to be updated. Beds were horrible
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Nicole, I sincerely regret your experience at our hotel; please forgive us. I'm sorry that our accommodations were not to your liking and that our housekeeping service disappointed you. We do our best to provide remarkable cleanliness and a pleasant stay, but we fell short of our goal. Your feedback is welcomed as it encourages improvement for future visits. We hope to see you again to provide the pleasant stay our guests have come to expect and deserve. Sincerely, Bryan Keenan, GM
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Very Nice! Excellent Staff
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Dominique, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Bryan Keenan, GM
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Good customer service.
Friendly staff.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par GM, Gestion de l’hôtel
Dear Cynthia, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Bryan Keenan, GM
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
