Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
On nous avais averti que la piscine n'était pas accessible. Un endroit propre avec un excellent déjeuner froid et chaud et avec beaucoup de variété. Petit point important avec la congestion cela nous as pris 1h15 pour se rendre au stade des Phillies en semaine mais pour le rapport qualité/prix je le suggere quand même.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par T.Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for your valuable feedback. We are excited we earned top scores as our goal is to make everyone happy during their time with us. We appreciate your business and we hope to see you again soon.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Hôtel bien entretenu et propre. Très bien situé, près de plusieurs commerces et stationnement facile. Un seul point négatif…appareil de chauffage bruyant.
Commentaires de Gestion de l’hôtel
19 mars 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest,Thank you for rating us 5 out of 5. We appreciate your business and we hope to see you again soon.
par Jean-Pierre
Publié le 25 avr. 2017 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
I have stayed at other Hampton Inns, and this one was in need of a little facelift and maintence. The lobby area is somewhat dark as is the hallway to the elevator, and the rug on the first floor near the elevator was quite soiled. In my room, the digital display on the AC/heat unit was not working- so I could not adjust the temperature. The refrigerator temp was also too high and not adjustable, and it froze my fruit and drinks.
However, the staff was FABULOUS- very welcoming and helpful; and the breakfast plentiful. The room was very clean and bedding comfortable - although felt dark even with lights on. And I appreciated the toiletry amenities in the shower and bath (like that you aren't using extra plastic).
I was also disappointed that the pool was closed, as this was one of the features that made me choose Hampton Inn. It was not shown as closed on the Hotels.com website, but later I saw that it was on the hotel site.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for your valuable feedback. We will be undergoing renovations in 2025, and this information is indeed helpful for us as we approach this project. We are excited to know the team was "fabulous" as we strive to make our guests happy. We apologize the pool was closed but thank you for letting us know you saw the information posted. We always want to ensure we communicate effectively. Thank you again for staying with us. We appreciate your business, and we look forward to seeing you again soon.
par un voyageur
Charles
Publié le 15 sept. 2024 sur HotelsCharles at check in was very welcoming and helpful. Our room key would not work so he quickly resolved the problem so we could settle in and get to dinner.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for your valuable feedback and mentioning Charles in the comments. He is delighted to hear how he is fairing with the guest. We thank you for your staying with us and giving a 10-star rating. We appreciate your business and we hope to see you soon.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to rate your recent stay. We appreciate your business, and we hope to earn top scores on your next visit.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
I really liked the staff. Charles who greeted us was so nice. The room was spacious and clean. The bed was very comfortable. Breakfast was very good. The only complaint I have was the pool was closed. I took this hotel because it had an indoor pool. That was disappointing.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
I booked this place for one night and the website DID NOT state the pools were out of order so I booked…. Upon arrival there was a sign stating that refunds were being provided to guest who did not want to stay due to this issue of the pool not working. I decided to leave and never stayed at this place , I figured this would result in a billing issue so I asked him for a receipt and he stated he would send me an email (which I never got) stating my stay was cancelled and my refund, this was on August 24 and it’s September now and I’m STILL working on getting my refund from this place. Do not recommend, very unprofessional and obviously not responsible.On the bright side there’s a CFA across the street.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for your feedback. We do apologize you were not able to stay due to the pool closure. We are working diligently to ensure the pool is working as soon as possible. It appears your reservation has been reserved through a third-party service and refunds would be issued through this vendor. We would be happy to assist further if you have not received a refund. Please call the hotel directly for further assistance.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Always clean and welcoming staff
Commentaires de Gestion de l’hôtel
10 sept. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for your rating and your comments. This will be shared with the team. We appreciate your business, and we hope to see you again soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Perfectly located and ample parking . Staff was excellent.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par T. Garvin, Gestion de l’hôtel
Dear Valued Guest, Thank you for rating us 5/5. This makes us smile. We hope the next time you are in the area you come and visit.
