Ratings based on 877 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 24, 2024
by A traveller
Posted Nov. 2, 2024
Comment from Hotel Management
Nov. 6, 2024 by Hyatt Place Team , Hotel Management
Thank you for staying with us!
by A traveller
Posted Oct. 1, 2024 on Expedia
Didn’t appear that certain things that needed attention weren’t done ie dog feces not picked up, doggie stand for bags and trash on the ground. In the room only thing that wasn’t done was the bathroom needed to be redone. Staff was great
Comment from Hotel Management
Oct. 5, 2024 by Hyatt Place Team , Hotel Management
Thank you for your honest feedback regarding your recent stay with us. I’m glad to hear that our staff made a positive impression and provided you with great service!I sincerely apologize for the issues you encountered with the outdoor area and the condition of the bathroom in your room. We strive to maintain a high standard of cleanliness throughout our property, and it’s clear we missed the mark during your stay. I have shared your comments with our team to ensure that these areas receive the attention they need moving forward.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We hope you’ll consider staying with us again, so we can provide you with the fully satisfying experience you deserve.
by A traveller
Posted Oct. 1, 2024 on Expedia
Always kind and clean
Comment from Hotel Management
Oct. 5, 2024 by Hyatt Place Team , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff friendly and the property clean. We take great pride in providing a welcoming and comfortable experience for our guests, and your feedback means a lot to us.We look forward to welcoming you back soon for another wonderful stay!
by A traveller
Posted Oct. 1, 2024 on Expedia
Getting there from interstate 76 eastbound was confusing
Comment from Hotel Management
Oct. 5, 2024 by Hyatt Place Team , Hotel Management
Thank you for your feedback regarding your stay and for bringing the navigation challenge to our attention. I’m sorry to hear that getting to our property from Interstate 76 eastbound was confusing. We understand how important it is to have clear directions, and we will look into ways to improve the guidance we provide to our guests.If you decide to stay with us again, please don’t hesitate to reach out beforehand, and we’d be happy to provide you with detailed directions or assist in any way to ensure a smoother arrival.Thank you again for sharing your experience, and we hope to welcome you back soon!
by A traveller
Posted Sep. 30, 2024 on Expedia
Great room. Plenty of space and close to everything.
Comment from Hotel Management
Oct. 5, 2024 by Hyatt Place Team , Hotel Management
Thank you for the wonderful feedback! We're delighted to hear that you enjoyed your spacious room and found our location convenient to everything you needed. We always aim to provide comfort and convenience, and it's great to know we hit the mark during your stay.We look forward to welcoming you back for another excellent experience soon!
by A traveller
Posted Sep. 29, 2024 on Expedia
Hotel was tired. Breakfast was depressing.
Comment from Hotel Management
Oct. 5, 2024 by Hyatt Place Team , Hotel Management
Thank you for taking the time to share your thoughts with us. I’m truly sorry to hear that you were disappointed with both the condition of the hotel and the breakfast during your stay. This is not the experience we aim to provide, and I can understand how these issues would have affected your overall stay.Your feedback is valuable, and I will be sure to share your comments with our management and team as we continue to work on improving our offerings and guest experience. We hope to have the opportunity to welcome you back in the future so we can show you the improvements we’ve made.Thank you again for your honest input.
by A traveller
Posted Sep. 28, 2024 on Expedia
It was nice
Comment from Hotel Management
Sep. 29, 2024 by Kareema, Hotel Management
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a nice experience. If there’s anything specific you enjoyed or suggestions you have for us, we’d love to hear more. We hope to see you again soon!
by A traveller
Posted Sep. 24, 2024 on Hotels
Every time I need to travel to Philadelphia always choose to stay Hyatt Place . Clean, easy check in and check out.
If You are looking for a safe and easy travel stay her!
Comment from Hotel Management
Sep. 26, 2024 by Kareema, Hotel Management
Thank you for taking the time to complete our survey and for your fantastic 10 out of 10 rating! We’re thrilled to hear that you consistently choose Hyatt Place for your travels to Philadelphia.Your kind words about our cleanliness and the ease of check-in and check-out mean a lot to us. We strive to provide a safe and comfortable experience for all our guests, and it’s wonderful to know we met your expectations.We look forward to welcoming you back on your next visit!
by A traveller
Posted Sep. 23, 2024 on Expedia
Everything was great
Comment from Hotel Management
Sep. 26, 2024 by Kareema, Hotel Management
Thank you for your wonderful feedback and for giving us a perfect 5 out of 5 rating! We’re delighted to hear that everything was great during your stay.Your satisfaction is our top priority, and we look forward to welcoming you back soon!
