Note fondée sur 1 354 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Felecia-Front Desk Manager, Gestion de l’hôtel
Hi Malick,On behalf of the entire team at La Quinta Inn & Suites by Wyndham Philadelphia Airport, I would like to extend our heartfelt thanks for sharing your wonderful feedback about your recent stay with us.We are delighted to see that you had such a great experience at our property. Your kind response means a great deal to us. It is always our goal to provide each guest with a memorable and enjoyable stay, and it is incredibly rewarding to know that we succeeded in making your visit special. Your positive feedback is not only appreciated but also serves as an encouragement for our team to continue delivering the highest level of service. We have shared your comments with our staff, and they are thrilled to know that their efforts have made a positive impact on your stay. We are looking forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the future. We are here to ensure that your next stay is even more enjoyable. Once again, thank you for your kind words and for choosing to stay with us. We truly value your patronage and look forward to hosting you again soon.
par un voyageur
Publié le 7 août 2024 sur Expedia
On m’a imposé cet hôtel par Expedia et ça ne rencontrait pas mes attentes et nous avons été très déçu
Commentaires de Gestion de l’hôtel
8 août 2024 par Felecia-Front Desk Manager, Gestion de l’hôtel
Hi Robert,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
L’hôtel n’est pas propre
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Felecia- Front Desk Manager, Gestion de l’hôtel
Hi Sarah,I am writing to extend my sincere apologies regarding the issues you encountered during your recent stay at La Quinta Inn & Suites by Wyndham Philadelphia Airport. While we are pleased to hear those certain aspects of your stay met your expectations, we deeply regret that other areas did not.We strive to provide all our guests with an exceptional experience, please know that your comments have been taken to heart, and we are actively addressing these concerns to ensure that they do not occur again in the future.We want to thank you for highlighting both the positive and negative experiences. Your feedback is invaluable as it helps us to understand what we are doing right and where we need to improve. Your satisfaction is of the utmost importance to us, and we are committed to making the necessary improvements to better serve you in the future.Once again, please accept our sincerest apologies, and we look forward to the opportunity to welcome you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport for a more enjoyable and flawless stay.
par un voyageur
Excellent rapport qualité prix
Publié le 9 août 2023 sur HotelsExcellent rapport qualité prix. Pour un 2 étoiles et demi, il a surpassé mes attentes. C’est propre, déjeuner correct, salle de gym intéressante. La sécheuse ne sèche pas à la buanderie. Service à l’accueille rapide.
par un voyageur
Excellent rapport qualité prix
Publié le 8 août 2023 sur HotelsJ’ai dormis 2 nuits. Les lits étaient confortables, déjeuner compris bien correct. Le personnel à l’accueil était sympathique. Les chambres sont propres. Pour le prix c’est excellent.
par un voyageur
Publié le 31 juill. 2023 sur Expedia
10/10
par un voyageur
Publié le 4 juill. 2023 sur Expedia
par un voyageur
Publié le 27 juin 2023 sur Expedia
par un voyageur
Publié le 5 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 avr. 2023 par Felecia- Front Desk Manager, Gestion de l’hôtel
Dear Anne Marie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 22 août 2022 sur Expedia
Comme tous les quinta in’ que nous avons fait aux Etats Unis celui ci était très bien. Chambre spacieuse et propre, petit déjeuner très correct. Petit bémol avec les verres en plastique et les assiettes en polystyrène, il faudrait passer à plus ecolo... personnel souriant et accueillant
Commentaires de Gestion de l’hôtel
23 août 2022 par Guest Services , Gestion de l’hôtel
Thank you for your feedback. We're happy to hear that you did have a good experience. Thank you for coming and we hope to see you again.
