Ratings based on 1,105 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 7, 2024
Ease of check in. Did not like breakfast options.
Comment from Hotel Management
Nov. 8, 2024 by General Manager, Hotel Management
Dear Lisa,Thank you for allowing Sonesta Select Philadelphia Airport to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our efficient check in process. However, we're sorry that the breakfast selection was not to your preference, but we do value your feedback. We're grateful for your review, and we hope to exceed your expectations the next time you're in the area.Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 15, 2024 on Expedia
Stress free check in, convenient area, pleasant stay.
Comment from Hotel Management
Oct. 16, 2024 by General Manager, Hotel Management
Dear Rickey,Thank you for staying with us! We’re delighted to know you had a pleasant experience and we can’t wait to welcome you back to Sonesta Select Philadelphia Airport for another enjoyable stay soon!Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 14, 2024 on Expedia
Very nice rooms, very quiet. Staff was very helpful. Will stay here again
Comment from Hotel Management
Oct. 16, 2024 by General Manager, Hotel Management
Dear Ashley,Thank you for choosing Sonesta Select Philadelphia Airport! We're thrilled you had a restful stay and we appreciate you mentioning our hospitable team and great accommodations. It was a pleasure having you here, and we look forward to your return.Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 14, 2024 on Expedia
Comment from Hotel Management
Oct. 18, 2024 by General Manager , Hotel Management
Dear Woodie,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
by A traveller
Posted Oct. 13, 2024 on Hotels
Comment from Hotel Management
Oct. 18, 2024 by General Manager , Hotel Management
Dear Cynthia,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
by A traveller
Posted Oct. 13, 2024 on Expedia
Room was very spacious, well designed and big
Comment from Hotel Management
Oct. 14, 2024 by General Manager, Hotel Management
Dear Bharvi, Thank you for your feedback! We're delighted to hear that you found your room spacious and well-designed. We look forward to welcoming you back for another enjoyable stay!Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 12, 2024 on Expedia
They only provide room service if you stay more than 7 days. I booked room for 6 nights and i asked for room service on 3rd day but they denied. Only 1 microwave and water dispenser for entire floor. It was very inconvenient. I called for suttle service from airport but then i ended up taking cab. It doesn't feel safe specifically for rooms on ground floors. Room looks different in picture. Heater doesn't work properly. They didnt even provide paper towel, sugar salt packets in room. No dustbin bags. Overall experience was very inconvenient.
Comment from Hotel Management
Oct. 14, 2024 by General Manager, Hotel Management
Dear Trisha, Thank you for sharing your feedback. We appreciate your comments, which are essential for enhancing our guest experience. Your comfort and satisfaction are very important to us, and we will alert our maintenance team to ensure everything is as it should be. We understand how frustrating it can be, and apologize for any inconvenience. We hope to have another opportunity to host you, ensuring a room that better suits your preferences and a more enjoyable stay overall.Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 12, 2024 on Hotels
Very nice and clean room. Staff bery friendly.
Comment from Hotel Management
Oct. 14, 2024 by General Manager, Hotel Management
Dear Eric,Thank you for your review. We're delighted to hear that you enjoyed your stay with us and we always appreciate hearing that our staff makes a positive impression on our guests. We hope to welcome you back for another great stay.Sincerely,Claudine McGee-Bounds
by A traveller from Charlotte
Posted Oct. 12, 2024 on Expedia
It was exceptionally clean and very conveniently located near the airport. After a cancelled flight, the stay here reduced my stress level.
Comment from Hotel Management
Oct. 14, 2024 by General Manager, Hotel Management
Dear Francis,Thank you for your positive feedback. We're delighted you found our comfortable accommodations and convenient location ideal for your stay. We hope we have the pleasure of welcoming you back soon to Sonesta Select Philadelphia Airport.Sincerely,Claudine McGee-Bounds
by A traveller
Posted Oct. 11, 2024 on Hotels
Comment from Hotel Management
Oct. 18, 2024 by General Manager , Hotel Management
Dear Del,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future.
