Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Personnel au top
Publié le 28 juill. 2022 sur HotelsUn doubletree sans surprise sur les prestations, qui sont très satisfaisantes pour le prix.
Une mention spéciale au personnel qui a été adorable est plein de gentillesse. Merci !
Commentaires de Gestion de l’hôtel
29 juill. 2022 par GM, Gestion de l’hôtel
Dear Eric, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael O'Donoghue General Manager
par un voyageur
Publié le 1 nov. 2019 sur Expedia
L endroit et le cartier est incroyable. Il y avait un groupe de jeunes joueurs de hockey et nous aoeu aucun bruit dans la chambre
Commentaires de Gestion de l’hôtel
1 nov. 2019 par stewart, Gestion de l’hôtel
We are excited to hear that you had a great stay at our property.
par un voyageur
Hot water issues
Publié le 19 août 2024 sur HotelsRoom was nice. Large TV and comfortable bed. It was a little noisy and a lot crowded due to a soccer tournament. The main critique is the water temperature. First night it took 15 minutes of running the shower to get any hot water (a maintenance person was there checking it out for us) and it did not maintain temperature consistently during a quick shower. Next day the water was warm enough to shower but never got very hot. We couldn’t change rooms due to the hotel being fullly booked.
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, While it sounds like you had a lot to like, I am sorry we missed an opportunity to impress you on your recent visit. Thank you for taking the time and caring enough to share your thoughts. I can assure you that our maintenance team will address your concerns, and we hope you will give us another chance to earn your praise in the future. Sincerely, Bud Meredith, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Kennedi, Gestion de l’hôtel
Thank you for your awesome feedback, we greatly appreciate it.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Rayland, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again for an even better stay. Sincerely, Bud Meredith, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Kennedi, Gestion de l’hôtel
Thank you for your awesome feedback, we greatly appreciate it.
par un voyageur
Publié le 16 août 2024 sur Expedia
Very nice, staff were excellent
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear jenniffer, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michael O'Donoghue, GM
par un voyageur
My Stay Was Ok...
Publié le 16 août 2024 sur HotelsMy stay could have been better. When i arrived, there were no two bed rooms available due to other customers switching rooms. I had to wait an additional 30 minutes past 630pm before i was called and advised I had a room. Then I visited Alloy at going on 8pm and ordsred a burger and ceasar salad. I waited well over an hour and when i got the burger, it was VERY salty. I'm pregnant so disputing wasn't an option I was just ready for my stay to be over.
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Michael O'Donoghue, GM
par un voyageur
Publié le 14 août 2024 sur Expedia
Good reception, clean room. However, too few towels for 2 people.
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Hector, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, including areas for improvement, as they help us to serve our guests better. We look forward to hosting you again. Best, Bud Meredith, HM
par un voyageur
Publié le 13 août 2024 sur Expedia
Ms. Wynter was super frie dly and helpful.
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Jason, I am glad that you had a five-star experience at our hotel and that Ms. Wynter made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Bud Meredith, HM
