Ratings based on 187 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.2 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 8, 2024 on Hotels
by A traveller
Posted Jul. 6, 2024 on Expedia
Awesome!
by A traveller
Posted Jul. 1, 2024 on Hotels
by A traveller
Posted Jun. 28, 2024 on Expedia
Beautiful property with an excellent location across from Independence Hall. Loved the room and the architecture of the building. I will be staying here again on future visits.
by A traveller from Indianapolis
Posted Jun. 25, 2024 on Expedia
This property was very nice and very clean. It is right next to Independence hall, the liberty bell and multiple historic destinations. Lots and lots of bars and restaurants nearby with a Wawa convenience store connected to the hotel. 10/10!
by A traveller
Very exceptional
Posted Jun. 24, 2024 on HotelsOur family stay for one night was absolutely great! The gentleman at the front desk was so helpful especially when we couldnt get the tv to work he came to our room and got it all right for us! Also the same gentleman (i forget his name unfortunately) he made sure he returned my boyfriends wallet that was found outside that had fallen out of his pocket! Our room was very cozy clean and great! We will definitely be staying again on our next family trip!!
by A traveller
Posted Jun. 17, 2024 on Expedia
Amazing stay more upscale then your typical Hotel stay
by A traveller
Rude and Decrepit; "8.4" is so misleading
Posted Jun. 8, 2024 on HotelsThe last 5 reviews before this one are two 2s, two 4s and a 6.
We arrived at 2:30. Brusquely told "Check in is at 4:00." Fair enough, that is the promise, but most front desks would check to see if the room was ready, and if so, let you in.
At 4:00 we returned. Did we fill out the online form? No, we hadn't seen an online form. Can you send it to me? No, Hotels.com has to send it to you. Maybe 10 minutes later, Hotels.com's email arrives with form attached. I fill it out and submit it. "It's the wrong form." It's the only form you sent. "You must be doing something wrong. Give me your phone." Five minutes of staff tapping at my phone, no progress. Get help from more knowledgeable associate who had been napping in the background. Long story short, at 4:40 more knowledgeable associate finally gets the correct form sent. I fill it out, and at 4:45 we are permitted to check in.
We get to our room, surprised that bed was up a treacherous spiral stair. OK, should have seen that in the photo, but still undesirable.
Housekeeping? Text this number with any requests. Just one fresh bath towel, day 3? "We don't provide that. You can wash them yourselves in-room." (There is no machine). Go to the laundry on your floor; use Tide Pods from room." (No Tide Pods in room; laundry was disgustingly filthy).
Sofa-bed was so broken down that there was no comfortable place on it to sit. (See photo). Also no
comfortable chair.
by A traveller
Posted Jun. 3, 2024 on Expedia
The check in was very long.
by A traveller
Posted May 28, 2024 on Expedia
