Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great House & Location
Publié le 18 juin 2023 sur HomeAwayThe house is beautiful, comfortable and was pristine when we checked in. Decks and screened porch are wonderful. The kids loved the 3rd floor bedroom space, and it was fabulous being so close to Popham Beach. Definitely recommend. Kitchen on 2nd floor ... so have some strong helpers to bring in groceries ;)
par un voyageur de Kennebunk, Maine
VACASA property management disappoints, again
Publié le 31 mai 2023 sur HomeAwayThe is house is very quirky, but the living room and decks have amazing views. The bedroom with 6 beds has a ladder to it and not a full staircase. I had communicated in writing with Vacasa about this and they responded that it was a full staircase. We did not learn of the issue until we arrived at which point it was too late to make other lodging arrangements. Additionally, we had a maintenance issue that resulted in rain blowing into the living room and Vacasa would not address that with me either. The kitchen is old - the cooktop was rusted and all of the plates, cookware, etc. were very dirty so we had to wash everything that we used. The grill was very nice, though. I would also recommend an awd vehicle at a minimum as the driveway is dirt and narrow, and very steep inclines. I used a mid-size cadillac suv and my tires were slipping. I have never written a bad review of a home before but Vacasa has really fallen short with their customer service and the cleanliness and maintenance of this property.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Lisa. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of these issues you encountered so that we could take the appropriate steps toward a resolution. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope to have an opportunity to better serve you in the future.
par un voyageur
wedding wonderland
Publié le 31 oct. 2022 sur HomeAwaywhat a gorgeous stay we had . The house is super fun and on a beautiful fall weekend, we were able to enjoy all the decks, the windows the light and the proximity to the beach. The house is unique and lovely, met our needs for space and was a great addition to a wonderful weekend in Maine.
par un voyageur de Fort Worth
Fall in Maine
Publié le 20 oct. 2022 sur HomeAwayThe place was as pictured- isolated, quiet (wind and distant surf noises only), TREMENDOUS views. Stars!!! So many stars! The house is not brand new, but it is very comfortable and very accommodating if your goal is a quiet vacation.
The nearby Popham beach was delightful. If you’re looking for nightlife or restaurant dining, I suggest staying in Portland. If you’re looking for amazing sunrises and quiet family time, this is it. Day excursions are an easy do, but not needed.
par un voyageur
Beautiful location and views but mediocre accommodation with some concerning issues
Publié le 17 oct. 2022 sur HomeAwayThe location and views are wonderful, the house is spacious and we had a great time, but there were many things that weren't satisfactory, and two issues that were downright dangerous. The fireplace didn't work, living room rug had a lot of food crumbs and debris on it, kitchen was poor (many pans were dirty, not enough silverware for 12, kitchen drawers were filthy, there was no way to make ice--both refrigerator and stand-alone ice makers were broken, there were only 2 garbage bags, small kitchen table top was greasy and sticky). One of the refrigerators was plugged into an outlet that required the cord to run behind the sink where it was continually exposed to water. One of the beds was broken (we had to readjust slats so the mattress would stay on and the headboard was broken). Door handle to main deck fell off. Overall cleanliness of property was not thorough (piles of dust under/behind furniture). The biggest problem was that we didn't feel safe having anyone sleep upstairs, because there is NO SAFE EGRESS from that space. We had to have some people sleep on couches and on blow-up beds that we brought (thank goodness we brought them). The cushions for the outdoor furniture had all been left outside in the torrential rain so, we were very disappointed that we couldn't use the outdoor seating.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback, we sincerely apologize for the challenges your party experienced during your stay. We are glad you enjoyed the location. Please know our guest's safety is vitally important to us and we apologize that you did. not feel safe in the top level of the home.
We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!
par un voyageur
Scary House in the Woods with many problems
Publié le 4 oct. 2022 sur HomeAwayWhen we arrived we had not been sent instructions on how to get the key, didn't know if there was enough of a cell signal to make the call, there was just enough. After getting in the house we found out there was not any hot water, the maintenance man had to come by the next day to restart the boiler. We had to put a couch over the door to the porch to secure the door that could not be locked. One of the winds in the master bed room could not be closed. As for cleaning, there were cob webs in the kitchen, the sectional sofa in the living room had trash under the cushions and under the sofa. The fire place made a loud popping sound in-between fires so we shut it down.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We realize how frustrating this was for you. We apologize the home was not properly prepared for your arrival with everything in working order. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.
par un voyageur
Great spot!
Publié le 26 août 2022 sur HomeAwayExcellent place for some relaxation! Loved the views and the privacy of this place - would recommend to others for sure.
par un voyageur
Almost perfect
Publié le 2 juill. 2022 sur HomeAwayThis is a comfortable house in a quiet, beautiful location. It needs some maintenance - not all windows function properly several appliances are very noisy, and there is a broken chair. It is also very buggy but fixing the windows and, I suggest, adding a screen to the upper deck door would probably help.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for giving us the opportunity to hear your feedback about your time with us, Amelia! We appreciate you bringing the maintenance needed to our attention. Rest assured that we will follow up with the appropriate parties regarding your feedback. Please know that our Guest Services team is available 24 hours a day to assist should any questions or concerns arise prior to arrival or during your stay. Thanks for staying with us, we look forward to hosting you again!
par un voyageur de Batavia, IL, US
Great Location, great views, interesting house!
Publié le 9 sept. 2021 sur HomeAwayA very unusual house, as the pictures indicate. It's quite "out of the way", but if that's what you're looking for this is a fantastic place. Really enjoyed our stay here. The house was clean, everything in order (I just wish there was a great stereo to drive those Klipsch speakers in the Great Room!)
par un voyageur
Family Stay inMaine
Publié le 23 juill. 2021 sur HomeAwayThe house and site are spectacular. We really enjoyed it.
But it is showing it’s thirty years of wear and more upkeep should be done on a regular basis. The house was not super clean when we got there with dust and dead flies around. There was some confusion about the ice making machine, because the refrigerator one was broken, that a simple note could have explained. The trash had not been emptied when we arrived so our considerable trash was added to it and it didn’t all fit in the bins provided. Several of the windows were unusable, screens torn, and hooks falling out of the walls. There were not enough reading lamps in the bedrooms. That the only way to to children’s’ excellent bunk room was a ladder should have been explained in advance, but we only had one fall. In all, I would love to go there again as it is very near my brother’s house, but not unless things were kept up a little more. At the price charged it is no bargain. B. Bragdon
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Brenda, thank you for your review. We are happy to report that the refrigerator has been replaced to address the ice maker issue. We sincerely apologize for the cleanliness concerns. We have passed along your feedback to our housekeeping team to ensure an oversite as such does not occur again in the future. The owner has plans to upgrade the window screens this coming season. We are not aware of any hooks but will have maintenance inspect this.. Thank you for letting us know.
