Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
There was no malls nearby
Commentaires de Gestion de l’hôtel
28 août 2024 par Soklida Choun, Gestion de l’hôtel
Dear Ms. Rachel,Thank you for sharing your review of your recent stay at Capri By Fraser Phnom Penh! We're sorry to hear that you were disappointed by the lack of nearby malls during your stay. We apologize for any inconvenience this may have caused and appreciate your feedback.We're always looking for ways to improve our guests' experiences and hope you enjoyed the other amenities and attractions in our area. We look forward to welcoming you back soon.Best regards,Soklida ChounGuest Service Supervisor
par un voyageur
Publié le 25 août 2024 sur Expedia
New property, good location for the price.
Commentaires de Gestion de l’hôtel
28 août 2024 par Soklida Choun, Gestion de l’hôtel
Dear Ms. Rachel,Thank you for sharing your review of your recent stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed our location and thought it was a great value for the price.We're glad you had a comfortable stay and hope to welcome you back again soon!Best regards,Soklida ChounGuest Service Supervisor
par un voyageur
First stay with great experience
Publié le 9 août 2024 sur HotelsThe best 4 star hotel but the service is like 5 star the service and staff are so friendly helpful especially Chamnan and Sambou. Will be back again for the next stay.
Commentaires de Gestion de l’hôtel
28 août 2024 par Soklida Choun, Gestion de l’hôtel
Dear Mr. Ishank,Thank you for sharing your review of your recent stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your stay and that our staff, Chamnan and Sambou, exceeded your expectations.We'll pass on your kind words to them. We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur de Peckham Rye
Publié le 25 juill. 2024 sur Expedia
clean, modern hotel in a great location
par un voyageur de Stanford
Publié le 22 juill. 2024 sur Expedia
Our first visit to Phnom Penh was well rewarded with our first-time experience staying at Capri. The hotel was clean, compact, and coolly designed, with an air unassuming modern luxury. Buffet breakfast was more than average with the local and international fare. Best of all, we were helped by a friendly, enthusiastic team of efficient staff (whether at the front desk or restaurant bar) throughout our 2-night stay on the 13th-floor with its spectacular window-wall view of Phnom Penh’s city centre. A thankful shout-out to Pattya, Sreylai, and Chamnan, the warm and quick-smart service team that assisted us with our late check-out requests. Thank you also to the reception pair lady and gentleman (working at 3-plus PM on 22 July) to expedite our late check-out. Our only regret was that we forgot to add a big tip to thank everyone, after realising that the final billdid not include a service tax. So we believe that our review here will be echoed by other guests of this highly recommended hotel.
Commentaires de Gestion de l’hôtel
2 août 2024 par Soklida Choun, Gestion de l’hôtel
Dear Mr. Warren,Thank you for sharing your review of your recent stay at Capri By Fraser Phnom Penh! We are thrilled to hear that you enjoyed the modern design and cleanliness of our hotel, and that our buffet breakfast exceeded your expectations.We're particularly grateful for your kind words about our staff, Pattya, Sreylai, and Chamnan, who went above and beyond to ensure your stay was comfortable and enjoyable. We'll be sure to pass along your thank-you to them.We appreciate your recommendation and look forward to welcoming you back with an even better experience.Best regards,Soklida ChounFraser Ambassador
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Easy walking to nearby restaurants and coffee shops. friendly and helpful staff!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Soklida Choun, Gestion de l’hôtel
Dear Mrs. Fong, Thank you for taking the time to share your review of your recent stay at Capri By Fraser Phnom Penh! We're delighted to hear that you appreciated the ease of getting to nearby restaurants and coffee shops, as well as the helpfulness of our staff. We look forward to welcoming you back again soon!Best regards,Soklida ChounFraser Ambassador
par un voyageur
Publié le 9 juill. 2024 sur Hotels
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Lovely stay
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Soklida Choun, Gestion de l’hôtel
Dear Mr. Wilder,Thank you for taking the time to share your review of your recent stay at Capri By Fraser Phnom Penh!We are thrilled to know that you satisfied our room and service. is there anything we can do to make your stay better in the future please do not hesitate to let us know.Best regards,Soklida ChounFraser Ambassador
