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Queen Wood Hotel

3.5 star property
Family-friendly 3.5-star hotel near Riverside

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Photo gallery for Queen Wood Hotel

Restaurant
Sports facility
Deluxe Triple Room
Restaurant
Deluxe Studio Suite

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
75, St.136, Sangkat Phars Kandal I, Khan Doun Penh, Phnom Penh
  • Phnom Penh Night Market
    ‪7 min walk‬
  • Central Market
    ‪8 min walk‬
  • Royal Palace
    ‪10 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single Room, 1 Single Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Single Room, 1 Single Bed

  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phnom Penh

Heart of Phnom Penh.Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Riverside and Central Market. Kandal Market and Old Market are also within half a mile (1 km).

What's nearby

  • Phnom Penh Night Market - 7 min walk - 0.6 km
  • National Museum of Cambodia - 8 min walk - 0.7 km
  • Central Market - 8 min walk - 0.8 km
  • Royal Palace - 10 min walk - 0.9 km
  • NagaWorld Casino - 3 min drive - 2.5 km

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh Intl. Airport (PNH) - 29 min drive

Restaurants

  • ‪126 Restaurant - ‬1 min walk
  • ‪Fatboy Sub & Sandwich Shop - ‬3 min walk
  • ‪Ostro - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬1 min walk
  • ‪Taj Mahal - ‬2 min walk

About this property

Queen Wood Hotel

Family-friendly 3.5-star hotel near Riverside
Queen Wood Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and limo/town car service. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Queen Wood Hotel. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

  • 1 building
  • 77 guestrooms or units
  • 8 levels
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Queen Wood Hotel offers 77 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 24-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Khmer

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 24-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Wood Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen Wood Hotel
Queen Wood Hotel Phnom Penh
Queen Wood Phnom Penh
Queen Wood Hotel Hotel
Queen Wood Hotel Phnom Penh
Queen Wood Hotel Hotel Phnom Penh

Queen Wood Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 120 reviews
Rating 8 - Good. 42 out of 120 reviews
Rating 6 - Okay. 35 out of 120 reviews
Rating 4 - Poor. 16 out of 120 reviews
Rating 2 - Terrible. 21 out of 120 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Staff & service
Bad stay
They lied about free breakfast with room. Was told they would not give me any compensation by front desk. Totally unacceptable
Stayed 2 nights in Nov 2024

8/10 Good

Scot, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast provided as advertised. Otherwise it was a good stay. The pool is very nice.

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deeply in need of renovation, room description is not correct.
Stayed 1 night in Mar 2020

6/10 Okay

Suvichaya

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend
The first night at this hotel they gave me a horrible room full of bedbugs (I killed 10 of them), very dirty, the water bottles were already opened, no window, I asked to change the room and the second room was actually decent, pretty big and clean, so I advise to check the room first
Stayed 4 nights in Feb 2020

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
criminal staff
Many more cheaper options in the area. a bunch of criminals work here. It has Bed bugs, rooms are small and the lady working during the day tried charging cash for the breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is open 24/7 and it’s amazing, staff especially receptionist provide all what you need or give you advise about your needs, full recommendation to future tourists
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Air Con made a noise only. No lift to the top floor. Located in the middle of the street market.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
No where and nothing to impressing us much. There's just regular cheap hotel and no star no value. Anyone can stay there just one night and no more than two nights that's it, there's no place to exciting even thought the restaurant's the price too high and tasteless for to compare some other the restaurant near by. I wouldn't to recommend any of my friends to stay there.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Bitten by bed bug all night. Don't stay in Room 311. It is dirty and you will wake up in pain with plenty of bed bug
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

6/10 Okay

ADELINE

Liked: Cleanliness, property conditions & facilities
Quite an old hotel I guess. The lady recep was not too friendly. I asked for an extra towel for my hair, they didn’t allowed it. But the location is good. Bars everywhere near the hotel. The rooftop pool is nice.
Stayed 3 nights in Mar 2019

8/10 Good

Dann

Liked: Cleanliness, staff & service
Recommended for short stay
Booking was good, and efficient. Upon arrival check in was quick. Room had no window, so we asked for a room with a window. The new room was shabby and small. Bed was advertised to be a King size, but was a Queen at most. T.V. was mounted high on the wall and really too small. Screen needs to be at least 40 in. A/C worked fine, Shower was good. Wifi was good (6th floor). We moved to a room on the 7th floor with 2 beds after one night. Same room condition but it was on a corner and had 2 windows with a $5.00 per night fee. Wifi was terrible at this location. The modem was just outside our room, and the info indicated that the signal was strong. Even so, I showed connected, but was unable to "see" anything. Fortunately my telephone service comes with internet access and I used that although it cost me. Breakfast came as part of the package and was acceptable. We ate breakfast there every day that we were checked into the hotel. There was a rooftop bar which we could also order food. We ate there a couple of times for lunch, and once for dinner. The food was good and reasonably priced. There is a roof top pool. Small, but good for a dip. Our children enjoyed the pool at least once a day. At dusk the mosquitos come out and you can't really stay long unless you have some mosquito protection. The views of the city and the river are very nice. We will probably stay again. Recommend for single, couple, or small family for a short stay.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a convenient and popular area of town.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Some good things and some bad things about this place. Staff were very hit or miss, and there certainly is a lack of communication between them. Its pretty cheap, but no shower curtains in the showers, and the food takes forever to arrive. Not much in the way of breakfast offerings as well. The rooftop bar is okay, and also a pool, but once again the food takes forever to arrive, but that seems to be the case in most of Cambodia.
Stayed 2 nights in Feb 2018

2/10 Terrible

kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad country
Very bad this time .twice got money stolen from my wallet ..How they do it I don't know ..the second time they replaced two one hundred dollar notes with fakes ..they are very smart thieving eastwards..last time I will go there

2/10 Terrible

Jalen , California

Disliked: Cleanliness, property conditions & facilities, room comfort
Guest Friendly Hotel but Unkept and Unsafe
This hotel is in a red light district which is quite noisy and busy, but also close to the riverside. My wife and I had stayed here twice before, and while the rooms were old and the neighborhood questionable, we never had a problem. After the latest stay though we'll never go there again. The room was quite dirty, and after I found a roach crawling on my pillow in the middle of the night we changed rooms to another which was slightly cleaner. This room was in the front of the hotel and the noise from the street was very loud until around 3-4a, so we had to use earplugs. On the last day I had a scary experience that left me a bit shaken. I got onto the elevator alone only to be joined by a young Khmer man just before the door closed. While it was closing, I saw another person run past and up the stair case, but thought nothing of it. When the elevator stopped on the 2nd floor the running man was waiting outside the door, and gently nudged me back in when I stepped off. My initial thought was that he was a hotel employee and was helping me get to my floor since I was staying on the 3rd, but when he got in I realized this was not the case and that I had likely been "marked" when I entered the door. The doors shut and the elevator ascended. Both men were eyeing me closely the entire time so I readied myself to throw down, but ultimately nothing happened, although one made a rude comment in Khmer about my appearance. The hotel has cameras but remain vigilant here!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
transit in Phnompenh
The room smelled of cigarette smoke, and the room needed repair, (the water dripped continually and the TV cable was out of order). The staff were super helpful and provided a scale to weigh luggage. Very noisy bar area all around. The rooftop pool/bar has a great view
Stayed 1 night in Mar 2018

8/10 Good

Werner

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Value for money if you are not fussy.
it is what it is for the cost. No frills but good lokation. it is a little tiert. Needs refurbishment. Staff are very friendly.
Stayed 8 nights in Feb 2018

6/10 Okay

Megan

Disliked: Cleanliness
Not too bad.
We we're backpacking and this was our last place. It was okay.. lots of older men with young girls.. as well as down the whole block at the bars/restaurants. Didn't actually sleep here as we went to the airport at 9pm. Just booked it more for the rooftop pool and shower. Bed looked clean. AC didn't work great. There were guest flip flops that we're supposed to be white but we're black with dirt.. so that made me wary of how clean it was. I probably would be ok to stay a couple nights there.