Note fondée sur 389 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2024 sur Hotels
Fantastique boutique hotel avec chambre vue piscine et piscine, petit dej de reve !!! Excellent service je reviendrais !!!
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear Tiphaine,Thank you for your glowing review and perfect rating following your recent stay at Raffles Hotel Le Royal. We are thrilled to hear that you found our boutique hotel fantastic, enjoyed your room with a pool view, and had a dream-like breakfast.Your kind words about our excellent service are greatly appreciated. We look forward to welcoming you back to Raffles Hotel Le Royal in the near future.Warmest regards,Dennis de GrootGeneral ManagerRaffles Hotel Le Royal
par un voyageur
Publié le 12 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2023 par Dennis de Groot General Manager., Gestion de l’hôtel
Dear Cedric,On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your recent review which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot General Manager.
par un voyageur
Publié le 28 mars 2019 sur Expedia
J ai tout aimé.. Ma chambre 303 le personnel la piscine l accueil.. Le petit déjeuner Hélas je n'ai pas eu le temps de tester les repas mais je reviendrai Merci pour ce séjour trop court mais délicieux et je reviendrai dès que possible
Commentaires de Gestion de l’hôtel
28 mars 2019 par Hotel Manager, Gestion de l’hôtel
On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.
par un voyageur
Disappointing
Publié le 20 janv. 2019 sur HotelsRooms are small, service is poor but swimming pool is great and location very central and still very quite. Overall price is too expensive for the experience received with no WOW factor at all
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. We are sorry to hear that your stay was not satisfactory and sincerely apologize for the inconvenience that you had experienced.
We have taken note on your comments about our rooms as well as the service shortfalls you experienced.
Your feedback is important to us as we strive to recognize our guests whenever possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
From the Cultural Heart of Phnom Penh.
Dennis de Groot
Hotel Manager
par un voyageur de Paris
Publié le 4 janv. 2019 sur Expedia
Très bel hôtel, bien situé , bien entretenu. Le personnel est aimable et efficace .
Commentaires de Gestion de l’hôtel
5 janv. 2019 par Hotel Manager, Gestion de l’hôtel
On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.
par un voyageur
Publié le 23 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2018 par Hotel Manager, Gestion de l’hôtel
Thank you for your kind star rating,
I will gladly share yourreview about our colonial oasis and complete facilities with our team,
Warm Regards
Dennis de Groot
Hotel Manager
Recommandé
pour Tout le mondepar un voyageur de Phnom Penh
Nice week end gateway, luxury with style
Publié le 24 août 2017 sur Expedia
Pour : The buffet breakfast was amazing, everything was very fresh. The pool area is very relaxing, with two pool, one for adult and one for kids.
Contre : Maybe more amenities in the room.
Emplacement : Good location, not very far, just 10 minutes in taxi to the royal palace and good restaurants of the riverside neighborhood.
The Raffles Hotel is a beautiful place that offers high class service and great facilities such as very good restaurants, pool and a spa. The Elephant Bar is very famous in Phnom Penh and it's a great place for a drink before dinner. The staff is very helpful and the house keeping excellent.
Commentaires de Gestion de l’hôtel
28 août 2017 par Jean-Pierre Joncas, Gestion de l’hôtel
Dear Alix,
We are delighted that you enjoyed your weekend getaway!
We are looking forward to welcoming you back on your next trip to Phnom Penh and hope your next visit is as enjoyable as the last.
Sincerely,
Jean-Pierre Joncas
Hotel Manager
Recommandé
pour Tout le mondepar un voyageur de Paris
Top hotel!
Publié le 5 mars 2017 sur ExpediaUn petit paradis. Propre, confortable, personnel de l'hôtel très correct.
Commentaires de Gestion de l’hôtel
7 mars 2017 par Thomas Christiansen, Area General Manager, Gestion de l’hôtel
Dear Linday,
Thank you for taking your time to share your experience with us.
We would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future.
From the Cultural Heart of Phnom Penh,
Thomas G Christiansen
Area General Manager
par un voyageur
Publié le 12 févr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2016 par Cyrille Carmona, Gestion de l’hôtel
Dear Valued Guest,
We are delighted to see you had a pleasant stay with us. We hope to welcome you soon again.
Warm Regards
Cyrille Carmona
Hotel Manager
par Yves de phnom Penh
Publié le 22 juin 2015 sur Hotels
Très bel hotel de classe, excellent service du check in au check out.
Commentaires de Gestion de l’hôtel
29 août 2015 par Cyrille Carmona, Gestion de l’hôtel
Dear Yves,
We are thrilled to hear that you had a great stay with us and enjoyed our service and hotel.
We look forward to welcome you back in a near future
Kind Regards
Cyrille Carmona
