Note fondée sur 568 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
84 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Steilacoom

Publié le 17 août 2024 sur Expedia
Nice play to stay if you want to go out clubbing
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 août 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Had a great time will be back
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 août 2024 sur Hotels
5 sur 5
par un voyageur

Enjoyed my stay

Publié le 11 août 2024 sur Hotels
I enjoyed the location and the room was lovely. Customer service at breakfast was very good.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 août 2024 sur Hotels
1 sur 5
par un voyageur

No Clue How To Do Their Job

Publié le 6 août 2024 sur Hotels
I was told by Misty or Missy that I could book for Sunday and get an early check in approved. I was told to book it online to get the best rates, so I did. I booked the hotel and arrived at the early check in time I had asked for. I was then informed by the front desk person Darrius that I could not get an early check in and that I was unable to book a room at that time due to the system being in audit. As I walked out the door expressing that “I love people that can’t do their job”, he asked my name. I turned and informed him of my name and he began to argue with me. He mentioned he was informed that I would be arriving early but that there was nothing he could do. As the argument continued, I explained that I will be issuing a chargeback on the hotel for lying and “burn the place down online”. Darrius then told me that I was trespassing and began calling Scottsdale Police Department. Do not believe a word these people say and be careful if you have to have a conversation with them, they do not hesitate to steal your money and call the police on you
5 sur 5
par un voyageur

Great Hotel

Publié le 4 août 2024 sur Hotels
Our bed was a little too soft for us. Otherwise great hotel, perfectly located!!!
4 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
Staff was friendly and facility was clean. Suggest a shelf of some sort in the shower for convenience.
Commentaires de Gestion de l’hôtel
1 août 2024 par Aloft Scottsdale, Gestion de l’hôtel
Thank you for your feedback! We are glad to hear this remark about our staff and facility. We wish to welcome you back soon.
2 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Aloft Scottsdale, Gestion de l’hôtel
Our apologies for not a great stay. We hope to redeemed ourselves if you do so decide to stay with us again.