Ratings based on 913 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from BILLINGS
Posted Nov. 18, 2024
Was close to the stadium.
Comment from Hotel Management
Nov. 21, 2024 by Manager, Hotel Management
Hello DELANE,We're glad to hear that our hotel's location near the stadium was convenient for you. If you have any other feedback or suggestions, feel free to reach out to us. We appreciate your stay with us.
by A traveller
Posted Nov. 13, 2024
My reservation was canceled well before the cut off time. No other rooms were avaiable. I had chosen the pay at the desk option. I suspect there is a disconnect between expedia and the motel. I had even called 3 days prior to confirm and was assured that my room was reserved.
Comment from Hotel Management
Nov. 16, 2024 by Manager, Hotel Management
Hello Richard, We regret any inconvenience you experienced and apologize for the confusion with your reservation. We recommend reaching out to our management team for further assistance in addressing the issue directly. Your feedback is valuable, and we strive to improve our services for all guests in the future.
by A traveller
Posted Sep. 19, 2024 on Expedia
My family felt comfortable here
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Dear Guest,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon for an even better experience!
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Edgar Alejandro, We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them for you.
by A traveller
Posted Sep. 16, 2024 on Expedia
Everything was nice. Only issues had were the directv didnt work very well and the bathroom door would get stuck especially if you locked it
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Dawn,We appreciate your feedback and apologize for any inconvenience you experienced with the Directv and bathroom door. Your comments have been noted for our improvement. Thank you for bringing this to our attention.
by A traveller
Posted Sep. 15, 2024 on Expedia
Check in was easy, friendly staff. The room was clean and had the basics. The bathtub could use updating (stains and dingy looking). My big complain was the bed/pillows. They were SO hard that I woke up with a sore ear, jaw, and shoulder (side sleeper). If the bed was more comfortable I’d stay here again if in the area but for that reason alone I’ll look else where
Comment from Hotel Management
Sep. 17, 2024 by Manager, Hotel Management
Hello Sabrina, Thank you for your feedback on your recent stay. We are glad to hear you found check-in easy and our staff friendly, and that you enjoyed a clean room with all the basics provided. We appreciate your comments regarding the bed and pillows and will certainly share this with our team for future improvements. We hope you would consider giving us another opportunity in the future.
by A traveller
Posted Sep. 15, 2024 on Expedia
I don’t have nothing bad to say about it
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Claudia, We are pleased to hear that you had a positive experience during your stay with us. Your satisfaction is important to us, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to reach out to us. Thank you for choosing to stay with us.
by A traveller
Posted Sep. 14, 2024 on Expedia
Super helpful and friendly staff
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Christopher,We are delighted to hear that our staff left a positive impression on you during your stay. Providing exceptional service is always our top priority for all guests. Should you have any future concerns or feedback, feel free to reach out to our management team directly. Thank you for sharing your experience with us.
by A traveller
Posted Sep. 14, 2024 on Expedia
Great value.
Tucked away on dead end street made it difficult to find 1st time there.
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Henry,We appreciate your feedback on the value of your stay. While we're glad you found us to be a good deal, we apologize for any confusion finding us may have caused. Your input on our location is noted and we'll use it to improve our directions for future guests.
