Note fondée sur 1 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent resort
Publié le 27 juill. 2018 sur HotelsExcellent resort un peu loin de phoenix mais avec de nombreuses options de restauration. Chambres très spacieuses, très bien équipées, piscine géniale pour les enfants.
Excellent rapport qualité prix.
par un voyageur
Publié le 11 févr. 2018 sur Hotels
par ZBIGNIEW de Champs sur Marne
Petite cuisine et SPA
Publié le 17 mai 2015 sur HotelsTrès bon appart-hotel. Une petite cuisine pleinement équipée permet de vous preparer votre petit plat préféré. Meme si en principe on ne veut pas cuisiner en vacances, c'est bien de manger quelque chose "maison" de temps en temps. La piscine et assez grande, ouverte jusqu'a 22h, éclairée et propre.
par un voyageur de Buckeye
Publié le 21 oct. 2024 sur Expedia
DON'T WASTE YOUR $$! We booked through Expedia at a great price, however, did not know till time of check in that there was an additional fee of $25 PER DAY.
The room was absolutely gross! There was splattered grease and food all over the cooktop. (Thankfully, we were planning on eating out during our stay). The floors were so dirty our feet were black. I made our young children wear their flip flops the whole time. The carpet was frayed & torn at the tile transition. There was a layer of dirt on the top of the towel bars, in the corners by the tub surround and all along the floor tile. The fitted sheets didn't fit the bed so you were sleeping on the mattress cover by morning. The bedding for the pull out sofa had a strong chemical smell. The pull out sofa was terribly uncomfortable. All of the fixtures and room decor is out of date. Parking is terrible.
Trust me...the pics you see online are not what you get.
If they are trying to sell you a vacation ownership, then they should probably put you in a room worthy of owning and wanting to return. Maybe owners get to stay in nicer rooms??
We ended up leaving a day early. Funny...the girl at the front desk didn't even ask why? Was everything ok? etc? No customer service. They are just filling orders.
Next time I will pay more and stay somewhere else!
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Aliyah, Gestion de l’hôtel
Good Afternoon, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your recent stay with us. It troubles us to learn about the issues you encountered, including the presence of maintenance issues in your room. Please know that we take all feedback seriously, and we are actively addressing these concerns with our teams to ensure that such lapses do not recur. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to regain your trust during any future visits.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Aliyah, Gestion de l’hôtel
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par luis, Gestion de l’hôtel
Thank you for sharing your review, Krystal. We are so happy to hear you enjoyed your vacation at our Cibola Vista resort. We would be glad to have you stay with us again!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Beautiful room , we had a first floor with a patio. Comfortable , quiet.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Bluegreen Rentals Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay in one of our beautiful units. It’s great to know that you found it comfortable and quiet.We look forward to welcoming you back for another relaxing stay soon!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
The whole experience was awesome. The suites were beautifully and clean the grounds were spaces and stunning views. The pool, games, food... we can go on and on. We had a wonderful time.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Aliyah, Gestion de l’hôtel
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
I love the cleanliness! The WiFi did not work very well.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Aliyah, Gestion de l’hôtel
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Quiet location with clean and spacious living areas.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Aliyah, Gestion de l’hôtel
Good Afternoon, Thank you for choosing our location and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.
