Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jack, Gestion de l’hôtel
Merci Yves pour les compliments! On est ravi de les entendre. On te verra bientôt, j'espère!
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Jack, Gestion de l’hôtel
Katharina, thank you for taking the time to leave us with such a great review regarding your recent stay with us. I am happy to know that you enjoyed your time with us, and I really hope that we'll have the chance to welcome you back for another exceptional stay the next time you are in downtown Phoenix!
par un voyageur
Publié le 1 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Cheryl, Gestion de l’hôtel
Thank you for your review.
par un voyageur de San Diego
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Jack, Gestion de l’hôtel
Juan Carlos, thank you for your stellar review! We appreciate the high rating and we are delighted to know that you enjoyed your stay here with us.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great place. Great vibe!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The German Lady, Gestion de l’hôtel
Hello Dr. Derrill,Thanks for the high ratings and for appreciating the vibe.I have worked in many hotels in the US, but like our place and vibe the best.
par un voyageur
Parking sucks great location
Publié le 24 sept. 2024 sur HotelsEverything was good other than no parking valet only and it’s too expensive to valet park lower valet parking for we could give the valet a tip.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Veronica, Gestion de l’hôtel
Hello Jonathan,Thanks a bunch for your high ratings. I will pass your remark about the valet pricing to the valet manager.Safe travels where ever you go next.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jack, Gestion de l’hôtel
Eduardo, thank you for the great review! We appreciate your high rating and hope to see you again soon!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jack, Gestion de l’hôtel
Alfredo, thank you for leaving us with a review regarding your recent stay. Unfortunately with no constructive criticism we cannot take into account the less than ideal aspects of your stay to make sure we are providing a great experience for everyone. We hope to see you again soon to provide you with the stay that you deserve!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
At first glance in the evening the hotel holds up in appearance like any boutique-like hotel. In the morning, I discovered dirty walls, ill functioning tv remote, and a burnt out light night stand. Parking, it’s mainly street because they don’t have a parking lot (pay attention to street parking signs). They have valet but too pricey. The area is a gentrified with new and old apartments. I told the front desk about the state of the room but they didn’t seem to note or write down the discrepancies.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jack, Gestion de l’hôtel
Rachelle, thank you for taking the time to leave us with a detailed review regarding your recent stay at our property. I want to apologize that we failed to exceed your expectations with the cleanliness of your rooms and the television, along with our parking options. I appreciate you bringing this to my attention so that I can notify the correct departments and get to work on perfecting our accommodations immediately! I assure you that the front desk does take into account the comments by the in-house guests, and I am sorry that it did not appear that way! We thank you for your business and hope that we can welcome you again soon to right our wrongs.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Everything is close by, staff is friendly, room was clean. Great stay overall.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par The German Lady, Gestion de l’hôtel
Hello Lucas,Many thanks for the awesome ratings and kind remarks.Come back and see us again when your travel leads you to Phoenix.
