Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Ginette
Bel emplacement
Publié le 13 sept. 2012 sur HotelsTres belle chambre spacieuse, tres bon accueil, belle piscine propre, hotel a recommander
par un voyageur de San Jose
Publié le 27 août 2024 sur Expedia
Easy
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
Sheik, thank you for staying with us at Courtyard Scottsdale North. We’re delighted to hear you found your experience easy. We're looking forward to welcoming you back.
par un voyageur
Publié le 21 août 2024 sur Expedia
It was old unkept
Not clean
Uncomfortable mattresses
Unfriendly staffs
….
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Thuyha, thank you for sharing your experience. The team values guest feedback and aims to provide a pleasant and welcoming environment for all guests. Your insights help guide our efforts to enhance the guest experience.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Francine, thank you for staying with us at Courtyard Scottsdale North. We're thrilled you had a positive experience and hope to welcome you back soon!
par un voyageur
B+
Publié le 20 août 2024 sur HotelsPay to park??? It’s a regular lot and I already spent enough for the room. Guests of the hotel should be free but charge their friends. Pillows were great and bed comfortable. Elevator was way down the hall, should be by the lobby.
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Amanda, thank you for sharing your thoughts. It's great to hear you found the pillows and bed comfortable. Your feedback regarding parking and the elevator's location is appreciated and will be considered. We hope to provide an even better experience next time.
par un voyageur
Publié le 19 août 2024 sur Expedia
It was a good location
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Nesreen, thank you for sharing your feedback. It's nice to know you found the location convenient. Your comments are valuable, and they help improve future experiences for guests.
par un voyageur
Publié le 19 août 2024 sur Expedia
Booked 2 rooms by the pool only got 1 . Musky smell told we would get Marriott points because of smell and for not getting pool side rooms not happy
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Tami, it sounds like there were a few issues during your stay that fell short of your expectations. The team always aims to address any complications promptly and strive to provide a better experience. Your feedback is invaluable and will certainly assist in future improvements.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Catherine, we’re delighted you loved your experience at Courtyard Scottsdale North. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Service, Gestion de l’hôtel
Oscar, thank you for staying with us at Courtyard Scottsdale North. We're pleased to hear you found our property clean. We hope to have the pleasure of welcoming you back soon.
par un voyageur de Simi Valley
Publié le 5 août 2024 sur Expedia
I had no less than five crickets in my room, and the shower wall is filthy. The ceiling looks like it was leaking, and it had just been painted over, and it appears as though there is mold or mildew on the bottom of the door frame.
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Rebecca, it is concerning to hear about the unpleasant aspects of your stay. The conditions described are definitely not up to standard, and the team will address these matters promptly. Your feedback is very important in helping to improve our services.
