Note fondée sur 786 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2019 par General Manager, Gestion de l’hôtel
Thank you for the positive review! We hope you enjoyed your stay with us.
par raf de Luxembourg
impeccable
Publié le 1 juill. 2014 sur Hotelsnous avons passé une nuit après notre arrivée à Phoenix le soir même. hôtel à 15min de l'aéroport. belle chambre propre et confortable. équipement complet: salle de gym et surtout la belle piscine à l'extérieur.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Ann C. - GM, Gestion de l’hôtel
Thank you so much for taking the time to leave your rating of our hotel! We sincerely appreciate your 5 out of 5 rating and I am very happy to see we delivered on our award winning standards! We look forward to welcoming you back in the future!
par un voyageur
Publié le 9 août 2024 sur Expedia
Very good staff clean will stay again
Commentaires de Gestion de l’hôtel
11 août 2024 par Estefania T., Gestion de l’hôtel
Thank you for your kind words! We're so glad you enjoyed your stay and appreciated our staff and cleanliness. We can't wait to welcome you back for another visit!
par un voyageur
Publié le 8 août 2024 sur Expedia
I’m very impressed with the amount of people who have been absolutely amazing. Well done!!!!
Commentaires de Gestion de l’hôtel
11 août 2024 par Estefania T., Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're thrilled to hear that our team left such a positive impression on you. We take pride in providing excellent service, and it's fantastic to know that it made your stay memorable. We can't wait to welcome you back for another amazing experience!
par un voyageur
Had a great weekend.
Publié le 4 août 2024 sur HotelsIt was very nice. The employees were very nice. Rooms were clean. Very good hotel.
Commentaires de Gestion de l’hôtel
11 août 2024 par Estefania T, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you had a nice stay and that our team was very friendly. We look forward to having you stay with us in the future!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Ann C. - GM, Gestion de l’hôtel
Thank you so much for your perfect rating! We truly appreciate it and I am thrilled to see you have a wonderful stay! We look forward to welcoming you back in the future!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Estefania T, Gestion de l’hôtel
Thank you so much for the perfect rating! We’re thrilled to hear you had a positive experience. If you have any feedback or suggestions for us, we’d love to hear them. Just let us know!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Pool area requires a little more cleaning. Outdoors showers, stairs, pool need scrubbing and water screening
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Estefania T, Gestion de l’hôtel
Thank you for your feedback! I’m really sorry to hear about this opportunity with the pool. We’ll have our engineering team check it out and make sure everything is taken care of.We appreciate you letting us know, and if there’s anything else you need or any other concerns, please let us know!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
We really enjoyed our stay, we were able to check in early thanks to Marissa which was such a relief after flying in. There was lots of dining options at the hotel bistro and we were so pleased to have gluten free options.
The staff were super friendly and accommodating especially the happy server who brought our food out each time and Ashley who made me a great cappuccino which is unexpected in a hotel.
There was so much space for work meetings and I saw a large conference room available.
Comfortable bed, good size room with a couch and decent desk. We will be back.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Estefania T, Gestion de l’hôtel
Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that Marissa was able to get you checked in early! Our team loves to make our guests feel welcome, and we're so glad Ashley's cappuccino hit the spot. We can’t wait to welcome you back for another amazing stay! Until then, safe travels!
