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Garner Hotel Phoenix – Surprise by IHG

2.0 star property
Hotel near Uptown Alley in Surprise

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Photo gallery for Garner Hotel Phoenix – Surprise by IHG

Interior
Exterior
Fitness facility
Standard Room
Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Pool

Explore the area

Map
12477 West Bell Road, Surprise, AZ, 85378
  • Surprise Stadium
    ‪6 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • Luke Air Force Base
    ‪14 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Surprise

Surprise Original Townsite stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Peoria Sports Complex is within 6 miles (10 km) and Arizona Broadway Theatre is within 9 miles (15 km).

What's nearby

  • Surprise Stadium - 6 min drive - 5.8 km
  • Peoria Sports Complex - 10 min drive - 9.9 km
  • Luke Air Force Base - 14 min drive - 14.3 km
  • State Farm Stadium - 16 min drive - 17.5 km
  • Desert Diamond Arena - 16 min drive - 17.4 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 47 min drive

Restaurants

  • Chick-fil-A
  • Chili's Grill & Bar
  • Olive Garden
  • ‪Little Caesars Pizza - ‬4 min drive
  • Humberto's Taco Shop

About this property

Garner Hotel Phoenix – Surprise by IHG

Hotel near Uptown Alley in Surprise
Garner Hotel Phoenix – Surprise by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Garner Hotel Phoenix – Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
Garner Hotel Phoenix – Surprise by IHG offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 12 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Garner Hotel Phoenix – Surprise by IHG.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Garner Hotel Phoenix – Surprise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Liked: Amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. Super clean and the front desk people were super nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in. Wonderful rooms. Could use a mini fridge.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in , clean, and quiet! Definitely stay as much as possible
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Lakeshia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and rooms were very nice. The staff I dealt with were very nice and helpful. My only disappointment was there was not a coffee maker in the room. I can say it I was there for more then just one night I would have liked to have a refrigerator and microwave. Otherwise I enjoyed my stay!
Stayed 1 night in Dec 2024