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DoubleTree by Hilton Phoenix North

4.0 star property
Hotel near Castles N' Coasters in Phoenix

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Photo gallery for DoubleTree by Hilton Phoenix North

Bar (on property)
Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪11 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

North Mountain stay.With a stay at this North Mountain hotel, you'll be within half a mile (1 km) of Castles N' Coasters and 6 miles (10 km) of Arizona State University-West Campus. Cave Creek Golf Course and Sahuaro Ranch Park are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 8 min walk - 0.7 km
  • Castles N' Coasters - 11 min walk - 1.0 km
  • Arizona State University-West Campus - 6 min drive - 5.8 km
  • Grand Canyon University - 9 min drive - 9.7 km
  • State Farm Stadium - 19 min drive - 19.6 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

DoubleTree by Hilton Phoenix North

Hotel near Castles N' Coasters in Phoenix
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. The hotel can provide concierge services and wedding services. Self parking is free. The property offers extended parking privileges.

This Phoenix hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 14004 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1982
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $128
CA $144 total
includes taxes & fees
May 12 - May 13
Best Western North Phoenix Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Up to 6 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 536 out of 1125 reviews
Rating 8 - Good. 252 out of 1125 reviews
Rating 6 - Okay. 154 out of 1125 reviews
Rating 4 - Poor. 84 out of 1125 reviews
Rating 2 - Terrible. 99 out of 1125 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Staff was great. Area wasn't the best and pool was under maintenance but was a nice hotel.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alex T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's great!
Stayed 1 night in Jan 2025

8/10 Good

Irene

Stayed 2 nights in Jan 2025

8/10 Good

Clifford, Novi

Liked: Cleanliness, staff & service
Needs updates
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort

Okay stay.

The stay was fine. The staff were great overall. My one concern was the water - sulfur/rotten egg smell that I hadn’t smelled since growing up on an acreage with well water.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Phoenix and was a great area and very convenient for the grocery stores and restaurants will come back soon and love the cookies.
Stayed 4 nights in Jan 2025

4/10 Poor

Manny

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our family picked this hotel because it is pet friendly. But I guess others don’t understand the proper etiquette of picking up after your pets so there were droppings all over the grass. Watch your step! I guess the hotel isn’t at fault for that… Rooms are very small, the A/C wasn’t working so the room was super stuffy and muggy. We slept with the window open (it only opens slightly) in January because it was so stuffy and it was still hot. We called the front desk to report the A/C problem and they said they would have maintenance take a look. They either never did, or they went but didn’t fix it. There was literally no air coming out of the duct. The area was convenient, close to restaurants, a Walmart around the way, a Hooters and Metro Bar across the street so there was an obvious police presence at night. No complimentary breakfast but you can order at the restaurant downstairs. All in all, I would only stay again if I absolutely had to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Everything was smooth and easy. Breakfast was good every morning!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mike

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very clean room and walking distance to several restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Tierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Awesome hotel. Very pretty inside. Great stay!!!
Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jan 2025

4/10 Poor

Darrian

Disliked: Property conditions & facilities
I didnt like the water pressure
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice clean place to stay. Couple of down sides, the pool has been out of service for over a year and the area is starting to slide.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Review from a Type A person, who's also a germaphobe. I've previously stayed at this hotel 17 years prior. My recent trip was my first time back since. Lets start with the great things; staff, room (I am one of those people that HAVE to check for bed bugs, there were none), walls and ceiling a little outdated, but does not impact my review. The first night the heater in our room would not work, so it was cold, but after calling the front desk, they immediately sent maintenance and it was taken care of in no time. The pool was being renovated during our stay, but given it was during January, I have no complaints. Staff was superb, very accommodating, and friendly. Now the not so good. The surrounding location was not as nice as I remember it, but then again with the homeless population increasing in Phx, it was disheartening. There are many homeless people around the area. But there is a security onsite checking the parking area of the hotel, but I am not sure what their working hours are. Our vehicle and belongings were fine. If i had to, I would stay at this hotel again, given its cleanliness and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Stayed 3 nights in Jan 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities
Perfect area and nice hotel. Very quiet and restful
Stayed 1 night in Jan 2025

10/10 Excellent

Gary K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, parking was a little tight for those arriving late.
Stayed 2 nights in Jan 2025

4/10 Poor

Tara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room rate was attractive, the hotel has very thin walls. First night was a noisy family who made no attempt to get their child to talk with inside voices. The second night was a very noisy couple role playing session that ended in loud coitus. The air conditioning unit fan sounded like a plane engine with a broken part. The surrounding area had a lot of homeless people who would smoke - so no opening windows and they would get into altercations in the middle of the night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobbi

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loose outlets for charging

Check-in was friendly and quick. The only negative was that both outlets between the beds were loose and none of our blocks would stay in to charge. With three people needing to charge computers and phones, this made it challenging to get them all to 100% before we left this morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Janita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there were several restaurants near by and a Wal-Mart a few blocks away
Stayed 2 nights in Jan 2025