Note fondée sur 671 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2016 sur Hotels
par un voyageur de Johnston
Publié le 20 déc. 2024
Good clean place. Reasonable prices
par un voyageur
Dirty
Publié le 26 sept. 2024 sur HotelsDirty there was a toothbrush in the shower a dirty towel aswell as pillow case
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Amy, Thank you very much for staying at our hotel. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The staff here are amazing! One front desk employee Jim was very kind, and the lady always greets everyone. I would definitely re-book here again.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Staff very helpful and courteous. Property is well worn.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jon, On behalf of our team, we appreciate your choosing to stay with us and that you enjoyed our staff's thoughtful hospitality and attentive service. However, we regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant personnel. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Hotel Management
par un voyageur
Publié le 6 sept. 2024 sur Hotels
par un voyageur
Publié le 22 août 2024 sur Expedia
the price was high and no pool and there wasn't any breakfast or staff at night so people was coming and going talking loud or front and we are right above the offic
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Daniel, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We work hard to provide outstanding service while offering many complimentary amenities to ensure our guests have a great stay at a great price. Therefore, we apologize that this was not your experience. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Management
par un voyageur de Cabo Rojo
Publié le 19 août 2024 sur Expedia
There is no hair dryer in the room
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Everything was fine, staff, service, room was great 👍
For some reason floor in the room was not clean, seemed dirty and sticky.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Manjit, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay. We are grateful for each of your comments as we continually strive to improve our guest experience. Thank you for taking the time to share your time with us. It was a pleasure having you, and we hope to see you again soon!Sincerely,Hotel Management
