Note fondée sur 679 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Was not near stores. Backed up to freeway, Industrial area
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Evelyn, Thank you for your feedback. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The workers were great
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Raul, We appreciate you for choosing to stay with us and taking the time to write a review. It's good to know you had a satisfactory stay, but we always look for a perfect one. We appreciate your remarks for our respective team and would love to share them. Please revisit us soon for another flawless experience while you visit the city. Sincerely,Hotel Management
par un voyageur
Publié le 26 août 2024 sur Expedia
I would not stay in an Extended Stay again-room had an odor-elevator was slow
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Sandra, Thank you for taking the time to review your stay with us. It is our commitment to ensure that every guest experiences a clean and comfortable environment with well-maintained facilities, akin to a home away from home when traveling. Therefore, we sincerely apologize for any shortcomings you may have encountered. Your concerns will be promptly addressed, and we are genuinely grateful for your bringing this to our attention. We hope for the opportunity to welcome you back so we may provide you with the experience you deserve.Sincerely, Hotel Management
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Hotels
Horrible we had to leave we didn’t stay. We had to go to the ER because my boyfriend had a weird allergic reaction to the smell in the building.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Expedia
You have A.
Very low price and the room had everything we needed.And your team was very efficient at the window.Thank you for accommodating us
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Okay in a pinch
Publié le 31 juill. 2024 sur HotelsIt was pretty clean, but my room didn't have the shampoo and stuff like that housekeeping was supposed to provide. You can smell the marijuana in the elevators and halls. Tweakers in the hallway. I definitely wouldn't stay there again.
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The receptionist was very professional and welcoming
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear David, Thank you for taking a moment to recognize our front desk associate here at Extended Stay America. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Sincerely,Hotel Management
