Note fondée sur 821 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
It was ok
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kenneth, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Staff is amazing! The property just needs some slightly major repairs but otherwise, comfortable stay.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Redy, Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest! We continuously aim to improve our services and property to enhance our guests' experiences. Your feedback is invaluable to us as it guides our efforts in maintaining and elevating the quality of our hospitality. It was our pleasure to host your visit at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Everything
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 26 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Rooms were decent. They werent filthy but werent the cleanest. For the price I would say it was a good deal. The only complaint I really have was one specific employee. Rude and thats saying the least. Now that I have read the reviews i would say, every person who had a bad experience with staff was due to the same employee. The other staff members were nice and welcoming. If this hotel is trying to keep people from coming back then keeping this particular employee is a good way to do it. She is a big problem for this hotel but I guess the owners are choosing to ignore it.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Favela, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. We genuinely regret that not all our team members delivered the high standard of hospitality we aim for. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve. We hope you will give us another chance to provide you with the hospitality you deserve.Sincerely,Hotel Management
