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Four Points by Sheraton Phoenix North

3.5 star property
3.5-star hotel in North Mountain

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Photo gallery for Four Points by Sheraton Phoenix North

Suite | Living room
Ballroom
Ballroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Hot tub
  • Pet-friendly
  • Laundry

Explore the area

Map
2532 W Peoria Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

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About the area

Phoenix

North Mountain stay.A stay at this North Mountain hotel places you within 9 miles (15 km) of Grand Canyon University and 12 miles (20 km) of Arizona State Capitol. Peoria Sports Complex and Phoenix Convention Center are within 12 miles (20 km).

What's nearby

  • Castles N' Coasters - 3 min drive - 1.9 km
  • Metrocenter - 3 min drive - 1.7 km
  • Grand Canyon University - 9 min drive - 10.6 km
  • Phoenix Convention Center - 14 min drive - 18.8 km
  • State Farm Stadium - 20 min drive - 20.8 km

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Four Points by Sheraton Phoenix North

3.5-star hotel in North Mountain
Four Points by Sheraton Phoenix North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Phoenix North.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1981
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Phoenix North offers 248 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested.

Languages

Arabic, English, Russian, Slovak, Slovenian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 11.95 for adults and USD 7.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11.95 for adults and USD 7.55 for children
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Hotel Phoenix
Crowne Plaza Phoenix
Four Points Sheraton Phoenix North Hotel
Crowne Plaza Phoenix Airport Hotel Phoenix
Four Points Sheraton Phoenix North
Four Points by Sheraton Phoenix North Hotel
Four Points by Sheraton Phoenix North Phoenix
Four Points by Sheraton Phoenix North Hotel Phoenix

Four Points by Sheraton Phoenix North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 999 reviews
Rating 8 - Good. 307 out of 999 reviews
Rating 6 - Okay. 133 out of 999 reviews
Rating 4 - Poor. 63 out of 999 reviews
Rating 2 - Terrible. 45 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Roxana

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Unless it's Necessary
This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Daniel

Disliked: Property conditions & facilities
OK, but doesn't live up to Sheraton name
Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap. So if you go, DON'T park in the back. And Four Points, need to do some upkeep to maintain the Sheraton name
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
Stayed 2 nights in Feb 2020

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs to be renovated. Tired looking facility.
Stayed 3 nights in Feb 2020

10/10 Excellent

Brittany, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
Stayed 1 night in Feb 2020

4/10 Poor

Shelby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt stay again!!
No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
Stayed 1 night in Feb 2020

4/10 Poor

Ciccone, Milton ontario

Travelled with partner
Disliked: Amenities, property conditions & facilities
Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!! Thank you for the opportunity to express my concerns and disappointments.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
Stayed 2 nights in Feb 2020

10/10 Excellent

Taunya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Nights Sleep
Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
Stayed 1 night in Feb 2020

10/10 Excellent

DB, North little rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful experience was amazing
Stayed 1 night in Feb 2020

8/10 Good

Fred, Las Cruces NM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything around our events, food, stores, shopping
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice overall property and clean. Friendly staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Mirna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
Stayed 1 night in Jan 2020

10/10 Excellent

Janice

Stayed 3 nights in Jan 2020

6/10 Okay

Francis

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Lisa A

Business traveller
Disliked: Staff & service
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

ULISES, PHOENIX AZ

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKE THE ROOM VERY MUCH, VERY CLEAN AND THE REFRIGERATOR WAS GREAT...THE BALCONY WAS VERY NICE. THE ONLY COMPLAIN WAS ROOM WAS FACING STREET AND NOISE BUT OVER ALL IT WAS GOOD.
Stayed 1 night in Jan 2020