Ratings based on 25 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Our stay in Ocotillo
Posted Nov. 4, 2024 on HomeAwayThe property was very nice, clean and well located. It easily accomodated 6 adults, and had excellent parking. I would not hesitate to stay again in this property.
by A traveller
Posted Oct. 28, 2024 on HomeAway
by A traveller
Don’t recommend
Posted Aug. 17, 2024 on HomeAwayOld and dated. Terrible mattress and pillows., Pet hair on sofa. Dirty. Confusion on check out and check in
Comment from Hotel Management
Oct. 8, 2024 by VrboOwner, Hotel Management
I’m sorry to hear that your experience didn’t meet your expectations. Your feedback is really important to us, and I’d love to understand more about what went wrong. If you’re willing to share, we can work on improving things for the future. Thank you for your honesty!
by A traveller
Great get away
Posted Jul. 8, 2023 on HomeAwayLovely spacious house. A wonderful view of tbe golf course and lake. And the pool was very nice. The location is convenient to stores, restaurants, and our family. We hope to stay there again in the future.
Comment from Hotel Management
Aug. 21, 2023 by VrboOwner, Hotel Management
Laura, we greatly appreciate you taking the time to tell us about your experience with us. It was such a pleasure hosting you and we would love to have you back again for any future visits!
by A traveller
Thanksgiving Stay
Posted Nov. 28, 2022 on HomeAwayGreat house! Great neighborhood! Great location! Several of us rented houses in the same neighborhood for a family reunion over Thanksgiving. Our house was perfect for us. My grandchildren loved the pool. The kitchen had everything we needed to make Thanksgiving dinner. The beds were comfortable. The neighborhood is great - we walked a lot and played in the parks.
Comment from Hotel Management
Jan. 11, 2023 by VrboOwner, Hotel Management
Susan, It was such a pleasure hosting you and your family. We appreciate the feedback and would love to host you again for any future visits.
by A traveller
Excellent Location!
Posted Sep. 22, 2022 on HomeAwayMy family and I had a wonderful and comfortable stay. The location was perfect, it's 10-15 minutes away from several eateries and grocery stores. Excellent communication from management. I recommend this property as your home away from home!
Comment from Hotel Management
Oct. 6, 2022 by VrboOwner, Hotel Management
Raina, it was such a pleasure hosting you and your family! We want to thank you again for choosing us as your host and would love to have you all back again for any future visits!
by A traveller
Great house
Posted Sep. 18, 2022 on HomeAwayThe house is in a quiet gated community with great views of the golf course and lakes. I was looking for relaxing vacation and I found it. Very close to shopping, restaurants, and local parks. The pool was perfect for relaxing and cooling off in the summer heat. The house had everything we needed, plenty of towels and kitchen was stocked with all necessary items. We enjoyed our stay for sure.
Comment from Hotel Management
Oct. 6, 2022 by VrboOwner, Hotel Management
Case, it was such a pleasure hosting you! We want to thank you again for choosing us as your host and would love to have you back again for any future visits!
by A traveller
Nice Property - Underwhelming Pool Area
Posted Oct. 9, 2021 on HomeAwayCommunication with property Management was great up until the day of our arrival. We never received a code for entry (nor was it ever sent to my spam). Our check-in was 4pm and at 12am we were just getting an emergency code from a general help VRBO/property Management call center. We were disappointed to not get any direct correspondence until the following morning (9hrs later). This was extremely disappointing. We were going to potentially have to go get a hotel our first evening. We did not get to bed until almost 2am.
House was spacious inside and located in a nice gated community. There is definitely a lot of wasted “lounge/tv” space. One of the spaces could be utilized better as a game or entertainment room of some sort.
Pool towels are scarce (4 towels only).
Pool itself is very underwhelming. It is extremely small, hidden somewhat by shaded trees keeping the pool water very cold. The space of the backyard has a lot of waste where the pool could be a bit larger accommodating more people to move about freely. This is more of a wading pool.
All in all, our time inside the house was pleasant however in 95 degree weather you intend to be outside in the pool. That was most dispointing feature of property.
Comment from Hotel Management
Dec. 1, 2022 by VrboOwner, Hotel Management
Lindsay, We apologize for the inconvenience you encountered with the lock code. Our systems are not perfect and may have had a glitch and have addressed this. We want to thank you again for staying with us and greatly appreciate your feedback, as it only helps us improve going forward. We would love to host you again and have a variety of properties to choose from.
by A traveller
Great spot
Posted Aug. 17, 2021 on HomeAwayWe really enjoyed our stay here. Very central to many activities and the kids loved the pool.
Comment from Hotel Management
Oct. 3, 2021 by VrboOwner, Hotel Management
Hi Franchesca, thank you again so much for staying with us, it was such a pleasure to have you. We look forward to seeing you back in the future.
by A traveller
Nice, comfortable home
Posted Aug. 3, 2021 on HomeAwayOverall the value was there. The property is clean and comfortable. We were woken up at 430a on Sunday by the lawn maintenance service on the golf course ☹️ we selected this property bc it was quiet and off the beaten path. Had I known this, I would've stayed closer to more amenities.
Comment from Hotel Management
Aug. 30, 2021 by VrboOwner, Hotel Management
Dana thank you again for staying with us. Unfortunately due to the heat in arizona the landscapers tend to start their day pretty early, especially on the golf course. Unfortunately they are not associated as one of our vendors and their timing is completely out of our control. I'm sorry you were woken that early.
