Note fondée sur 975 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Établissement en plein centre-ville, propre et avec options de restauration à proximité. Par contre le centre-ville est plutôt desert le soir venu et un peu sketch. Option de transport public à proximité mais une ville qui nécessite une voiture pour visite excentré. Stationnement a l hotel dispo mais prohibitif.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your detailed review, Luc! Guest feedback is essential in helping us deliver memorable guest experiences, and we appreciate that you have taken the time to provide valuable insights into your stay. We are happy to hear you found our establishment clean, and we hope you enjoyed exploring the local dining scene from our conveniently located hotel in Phoenix. We understand your concerns about the city center’s evening atmosphere and transport options for out-of-town visits. We thank you for sharing your thoughts; this gives us a better perspective of our property. Providing our guests with a pleasant and comfortable stay is always our goal, and your insights are valuable and help us in our efforts. Our great location near public transportation ensures ease of access for travelers, and we hope you were able to make use of the public transport options during your visit. We apologize if you found our parking facility prohibitive. While parking can be a significant concern in Downtown Phoenix, we offer a convenient valet parking option to our guests and work hard to ensure that our guests find value in our valet parking service. Nonetheless, we thank you for sharing your honest opinion and hope to have the opportunity to welcome you back for a superior experience in the future. Thank you for staying with us on this journey. Have a safe trip!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 19 déc. 2024
Excellent hotel
Commentaires de Gestion de l’hôtel
7 janv. 2025 par Customer Care Team, Gestion de l’hôtel
Hi Danesh,Thanks for the perfect score! We're glad you had an excellent time with us at Hampton Inn & Suites Phoenix Downtown.Happy Holidays and hope to see you again when you're back in Phoenix!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 19 déc. 2024
Excellent service and staff
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Customer Care Team, Gestion de l’hôtel
Dear Dhanesh, thank you for the short but sweet feedback! We're delighted you found our hotel excellent. Simple words like these mean a lot to our team.Wishing you Happy Holidays and a wonderful New Year ahead. Hope to welcome you back to downtown Phoenix soon!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Sergio, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 19 oct. 2024 sur Expedia
good!
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team , Gestion de l’hôtel
Hi Michael,Thank you for your review! We're glad to hear you had a good stay at the Hampton Inn & Suites Phoenix Downtown.Your feedback is valuable to us, so if you have any specific thoughts to share, we’d love to hear them. We hope to see you again soon!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team , Gestion de l’hôtel
Dear Sean, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team , Gestion de l’hôtel
Hello, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Athena Cajudoy, Gestion de l’hôtel
Hello Brendan,Thak you for summiting your feedback. Sorry to hear about the bad experience you had. We would like to hear about the experience you had and how we could improve. Thank you,Athena Cajudoy
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team , Gestion de l’hôtel
Hello Crysta, thank you for your wonderful review. We are so pleased to see that you enjoyed your stay with us overall. We hope that you will come back to stay with us soon again next time you are in the area. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
par un voyageur de Los Angeles
Publié le 18 oct. 2024 sur Expedia
From start to finish everything was spot on. From the excellent staff, to the comfortable room.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team , Gestion de l’hôtel
Hi Ronald,Thank you for your kind words! It’s fantastic to hear that your stay was spot on from beginning to end.We’re so glad you found your room comfortable and enjoyed our team’s service. They truly strive to create a welcoming atmosphere for all our guests.We can’t wait to have you back with us in the future!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown
