Note fondée sur 969 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2021 sur Expedia
IT IS CLOSED! SHUT DOWN
par un voyageur
Publié le 23 oct. 2021 sur Hotels
par un voyageur
Publié le 1 oct. 2021 sur Hotels
par un voyageur
Don't waste your time or money. Utterly Disgusting
Publié le 8 sept. 2021 sur HotelsIt was dirty, holes in the window screens, the sheets looked like they were used and not replaced. Smelled of smoke. The reception area the chairs looked like they took them from the dumpster with the rips and filling coming out. The man at the desk was ok but the overall was absolutely disgusting. Esp when the guy at the front asked the housekeeper if the room was clean and they said yes just finished cleaning it. I would say run away as fast as you can. This site is giving this place a 3 star this should've been a minus 10/no stars.
par un voyageur
Publié le 8 août 2021 sur Expedia
We drove to Phoenix and arrived late in the evening. After checking in, we could not stay in the room assigned because it had not been cleaned, we changed rooms twice, even after having great difficulty finding staff to assist us to change rooms.
After checking in the second room, we ended up cancelling the reservation and went through the inconvenience of finding a different hotel, and securing a reservation in the middle of the night somewhere else. I Would not recommend this place to my worst enemy!
par un voyageur
Publié le 8 août 2021 sur Expedia
I checked in then went to the room and immediately went back to the front desk to cancel my stay. The room was disgusting and smelled very strongly of cigarettes.
par un voyageur
Publié le 2 août 2021 sur Expedia
My stay was from July 24 to August 1, 2021.
Hawthorne Suites at Wyndham in Chandler AZ is primarily a residential hotel for clients, perhaps on government assistance? I am not judging the hotel based on the residents but rather the management of the hotel which seems to be geared towards the concept of assured monthly payments and as such falls very short on servicing those clients as well as their short-term guests.
Some points to note from my trip in July 2021:
NO breakfast is included, although it is still advertised as available, both on-line and in their on-hold phone message.
NO pool is available. The pool water is dark green and a longer-term resident told me the pool has not been open for months. Really? In the summer in Arizona?
The rooms and hallways are shabby, outdated and it is apparent that no money has been spent in the last decade or more to keep them updated. Hallways not vacuumed.
During the 3rd night of my stay the children in the room above mine flooded the bathroom. Water poured from the ceiling through the AC register, the sprinkler-head, and the exhaust-fan and flowed into the living room area. I put all available towels onto the floor.
After running to the office to report this I waited as the clerk went upstairs and knocked on the door. I heard the mother first feign ignorance, but then say the kids were "a little rowdy" and she'd tell them to stop. No consideration was given to me, even after requesting it, by the management.
Please do not stay here.
par un voyageur
thank you!
Publié le 22 juill. 2021 sur Hotelsextremely nice staff. quiet place to sleep.
par un voyageur
Publié le 22 juill. 2021 sur Expedia
par un voyageur
Never ever ever stay here, it’s disgusting
Publié le 14 juill. 2021 sur HotelsOur non-smoking room was full of smoke and the hallway smelled like weed. There were exposed wires, and my one year-old children could’ve easily shocked themselves. The Wi-Fi was not working, and overall it was just grungy and dirty. We ended up booking a different hotel for the same night unless there after about 15 minutes because it was so gross.
