Note fondée sur 705 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The rooms were clean. The breakfast was good, but for the Mountain was paid for this room for three nights, took my grandkids to the pool. The pool was disgustingly dirty with all kinds of dirt at the bottom of it and foggy water the spa when we turned it on, it was green at the beginning and then it just had dirty foam bubbles with dirt in it and needed to have a deer in it. It did not smell any kind of chemicals. I have a rash on my leg from getting in it and I’m still, trying to get it to go away. Going to see my doctor soon and tell him what happened.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for speaking with me about your experience. I have checked the pool and spa and everything is in balance. We look forward to your next stay in Buckeye, AZ.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
10/10
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Josh Swanke, Gestion de l’hôtel
Thank you for your review Joce. We look forward to your next visit to Buckeye, Arizona.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
No wake up call and food from breakfast buffet was run out and cold , just the worst ! No wake up call missed a very important meeting !
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for your review Mitchell. We will address the issues you experienced during your stay. We hope you will stay with us again so we may exceed your expectations.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
This area is perfect because of all of the food options nearby. The hotel staff is very accommodating and the rooms are clean. This is the second time I’ve stayed at this location and I have no complaints. The room amenities to the breakfast are perfect.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Josh Swanke, Gestion de l’hôtel
Thank you for your review Estevan. We look forward to your next visit to Buckeye, Arizona.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for your review Dean. We look forward to your next visit to Buckeye, Arizona.
par un voyageur de SNOHOMISH
Publié le 19 sept. 2024 sur Expedia
Great stay, No complaints
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The property itself as well as staff were great however around 230am new guests arrived nextdoor and fights banging screeming began. I contacted the front desk and the police was called. For us however it was too late, we were only spending the night in order to get a good rest before continuing our travel. We were so rudely awoken we just decided to checkout before more craziness took place.
Need to get credit for this stay!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay with us in Buckeye, AZ.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
The staff was amazing! They were very pleasant and accommodated anything we needed.
My complaint is the noise in the room when the AC kicked on. They supplied ear plugs but that is inconvenient when alarms have to be set. My first night there I did not get any sleep.
During my stay I opted out of house keeping for the first few days but then I requested it and never got it. They only supply two bath towels, two hand towels and two wash cloths. I had to ask for more towels since they did not make up the room the one day I asked for it, I had to go and ask for toilet paper. Lastly, I was looking forward to going for a swim but when I saw the pool I decided against it as it was green looking. I did not feel comfortable getting in.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for your review Narinder. We look forward to your next stay in Buckeye, AZ.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
One of the rooms was never cleaned. And when told front desk they still didn’t clean it they just came in and left towels.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Debora DeMarco, Gestion de l’hôtel
Thank you for your review. I will speak with housekeeping about stay over cleans. We look forward to your next stay in Buckeye, AZ.
