Note fondée sur 902 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
90 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Benbrook

Publié le 2 janv. 2025
Check in Jordan excellent
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Front Desk Agent, Gestion de l’hôtel
We are so glad to see you enjoyed your stay! We appreciate your feedback. We hope to see you again soon!
5 sur 5
par un voyageur

Publié le 17 déc. 2024
All was wonderful
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Gloria, We are so glad to see you enjoyed your stay. We hope to see you again soon!
5 sur 5
par un voyageur

Publié le 14 nov. 2024
Clean quiet
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Delaney- Holiday Inn Front Desk, Gestion de l’hôtel
Good evening, Thank you so much for the kind review in regard to the cleanliness and peacefulness of our hotel. We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay. Have a wonderful night and we look forward to having you stay with us again in the future.
5 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sincerely, Emily Front Desk Agent , Gestion de l’hôtel
Dear Valued Guest,Thank You for your 10/10 rating of the Holiday Inn Express in Surprise, we are glad to know your expectations were met and look forward to welcoming you back again in the near future!
5 sur 5
par un voyageur de Los Mochis

Publié le 10 oct. 2024 sur Expedia
yes
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sincerely, Emily Front Desk Agent , Gestion de l’hôtel
Dear Guillermo,Thank You for your positive feedback and for choosing to stay at Holiday Inn Express in Surprise, we cant wait to welcome you back again!
4 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Sincerely, Mika Front Desk Agent, Gestion de l’hôtel
Hello Sophia, We are glad to hear you enjoyed your stay with us at the Holiday Inn Express in Surprise. We look forward to welcoming you back in the future!
4 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Expedia
Overall nice stay, clean rooms, good breakfast, comfy bed. Would stay again. Recommend: breakfast until 10am instead of 9:30 during the week, to sell wine/beer and protein shakes/healthier options at the lobby shop since there isn’t much walkable nearby. We walked across to Hilton Garden Inn lobby for a fresh deli type sand and a protein milk. A group of us were staying here for a destination wedding and the bride was hosting a post wedding brunch in the meeting room. She wanted to have welcome bags for the guests. Sounds like the hotel staff were not accommodating to help with those welcome bags which is typical to provide with destination weddings, so she had to individually meet people to give them out which added a little more stress to a busy week.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Sincerely, Mika Front Desk Agent, Gestion de l’hôtel
Dear Urzula thank you for taking the time to share your experience with us at the Holiday Inn Express in Surprise! Please know that your feedback is extremely valuable to us. I'm sorry to hear those accommodations were not met we look forward to welcoming you back for a chance at a better stay with us! Again, thank you for choosing Holiday Inn Express in Surprise!
5 sur 5
par un voyageur

Family trip

Publié le 10 oct. 2024 sur Hotels
We had a very enjoyable time at Holiday Inn in Surprise AZ. All the employees, front desk, housekeeping, breakfast staff were all respectful and friendly. All aspects of Hotel was clean and well maintained.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FDA- Dianna, Gestion de l’hôtel
Dear Marion,Thank you for taking the time to tell us about your experience at Holiday Inn Express SURPRISE.Please know that your feedback is extremely valuable to us.We are delighted to hear that you had a fantastic stay exceeding your expectations with cleanliness and friendly staff, we can't wait to welcome you back again on your next visit into town!Again, thank you for choosing Holiday Inn Express.
5 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Nahla C. General Manager, Gestion de l’hôtel
Wow, thank you for the 10 out of 10 score! We look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Hotels
Buena atención y muy bue desayuno
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sincerely, Emily Front Desk Agent , Gestion de l’hôtel
Thank You for taking the time to share about your experience at Holiday Inn Express in Surprise,we are delighted to know your expectations were met and can't wait to welcome you back again in the near future for another delightful stay!